Customer Performance Manager

il y a 6 jours

France Cox Automotive Temps plein

**Customer Performance Manager - Automotive Remarketing**

**Location**: France - Hybrid

**Lead the Future of Automotive Remarketing**

**Faites la différence - Devenez le partenaire de confiance qui transforme le remarketing automobile en Europe**

At **Cox Automotive Europe**, we’re reshaping the automotive industry with innovative digital solutions. Our **Customer Performance Management team** plays a key role in helping OEMs, fleets, and dealers unlock measurable value from our EU Wholesale suite of products and services.

We’re looking for a **Customer Performance Manager** who combines deep industry knowledge with a consultative approach to help customers achieve their remarketing goals. If you’re passionate about building relationships, driving product adoption, and delivering real business impact, this is your opportunity.

**What You’ll Do**
- Act as a **trusted advisor** to automotive customers, aligning our solutions with their business objectives.
- Coach clients on **best remarketing practices**, guiding them to optimise wholesale performance.
- Deliver **insights and performance reports**, using data to inform decisions and improve ROI.
- Support **onboarding and implementation**, ensuring smooth adoption of new features.
- Collaborate with internal teams and share best practices across regions.
- Proactively manage accounts to **drive retention and growth**.

**What We’re Looking For**
- 5+ years’ experience in **European remarketing/wholesale** (e.g., Used Car Manager).
- Understanding of **retail market influences on wholesale**.
- Experience with **inventory management systems** and automotive data tools.
- Strong **account management and analytical skills**.
- Excellent communication and consultative approach.
- Ability to work independently in a **field-based, cross-country environment**.

**Bonus Points For**:

- Experience in used car retail.
- Workshop facilitation and project management skills.
- Additional language skills **(English essential).**

**Why Join Us?**
- Be part of a **pan-European team** shaping the future of wholesale remarketing.
- Work with **leading automotive brands** and cutting-edge digital solutions.
- Enjoy **field-based flexibility** and opportunities for growth within Cox Automotive.

**Rejoignez-nous et transformez l’avenir du remarketing automobile**

**STRICTLY NO AGENCIES PLEASE**

We work with a carefully selected set of recruitment partners and are not looking to add to our PSL.

We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.
- #remarketing_ #_automotive _ #_account management #customer success #hybrid work #automotive_

**Job Types**: Full-time, Permanent

**Experience**:

- Automotive: 4 years (required)

Work Location: On the road

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