Senior Project Manager

**Department profile**:
The France DBS Transformation team is a local change practice driving changes for our global business and functions by accelerating, orchestrating and delivering outcomes that help HSBC achieve its strategic priorities and add value to its customers. The team brings in best of class execution skills, design led approach and deliver at pace to translate and achieve the desired business outcomes on large, complex, cross-business and function projects as well as certain local regulatory initiatives, through:

- Robust Business Analysis working with the business to conceptualize solutions/operating models
- Change and Implementation activities to embed the change seamlessly and drive benefit realization
- Program and Project management to drive momentum and deliver large scale changes ensuring quality and pace

The scope covers all current HBCE markets. The role holder can be based in any HBCE market, but some presence would be preferred in Paris in the first year.

**Key Accountabilities**:
Senior Project Managers plan, mobilise and lead projects of high complexity and scale from project definition to closure following Global Business Transformation Framework. They are responsible for the end to end delivery of one or more projects proactively balancing scope, schedule, budget, risks, team, outcomes and benefits.
- Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk. Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks
- Collaborates and builds positive stakeholder relationships providing regular updates, obtains buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes
- Analyses management reports, and derives insights from it to drive the right business decisions
- Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization.
- Provides timely reports on project status, risks and issues, evaluating project performance based on management information using standardized metrics and templates in Clarity
- Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered
- Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken
- Manages responsibilities, objectives and task allocations for large project or programme to ensure the individuals are being used in accordance with their skills
- Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams

Requirements

**Requirements**:
**Knowledge**:

- Strong understanding of the project lifecycle
- Waterfall and Agile / scrum methodologies of project delivery
- Knowledge of project management tools such as Clarity/ JIRA/ MS Project and MS Office
- Change Adoption and benefits realisation activities
- Understanding of banking industry/ HSBC or shared services organizations and how changes drive benefits for its customers and stakeholders
- Domain knowledge on any of the following: Commercial Banking, Operations, Procurement, Risk, Compliance, Payments & understanding of the purpose, value, culture and fundamentals of Global Transformation
- Strong knowledge of Business Transformation Frameworks, methodologies and best practice techniques
- Project management certifications (PMP, MSP, Prince 2 or Agile PM) are preferred
- Lean Six Sigma Yellow / Green Belt - Advantage
- Experience with transformation changes in consulting capacity - Advantage

**Experience**:

- Extensive experience in leading large and complex programmes / projects with different scope across countries
- Consistent stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits realisation
- Strong organisational skills and ability to pick up work right away in any phase
- Experience in agile ways of working and flexible approach to work and an outstanding level of professionalism and conduct
- Ability to motivate and lead people, employing appropriate management styles
- Consistent experience in senior stakeholder management - ability to interact with confidence and influence stakeholders at executive level
- Ability to work in non-structure environment and bring structure to it
- Ability to shape and structure complex problems and direct others, ability to take an end to end view and consider customer/business impacts wthin and outside the project
- Ability to provide and put forward alternative solutions and also take decisions based on the information available
- Self-driven approach and able to coordinate cross functional t