Senior Enterprise Account Manager

About Mirakl

Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.

Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.

To support the rapid adoption of the marketplace model and actively drive our growth, Mirakl is seeking an Enterprise Account Manager with a strong analytical mindset to join our Paris-based team.

**Your Two Main Missions**:

- Drive Revenue Growth: Generate sales across a portfolio of enterprise accounts, consistently reaching up-sell and cross-sell targets.
- Secure Renewals: Anticipate and manage contract renewals to secure future revenues and minimize churn.

**Key Contributions**:

- Build robust, data-driven account plans for each key customer, leveraging analytics to identify and prioritize growth levers.
- Actively monitor account health and performance through regular analysis of usage, contract terms, and business KPIs.
- Identify and qualify new sales opportunities within existing accounts by interpreting client data, market trends, and business needs.
- Manage the end-to-end sales process for upsell/cross-sell opportunities: identification, qualification, engagement, negotiation, and closing.
- Participate in monthly and quarterly business reviews, providing actionable insights based on data to mitigate risk and maximize value.
- Collaborate closely with customer success, product, and sales teams to design and execute tailored action plans.
- Stay current on new product features and enhancements, translating technical advancements into business value for clients.

**Who You Are**:

- You have 5+ years' experience in a closing role (Account Executive/Account Manager) in SaaS, with a proven track record of **closing complex and high-value enterprise deals.**:

- You excel in both consultative, long-cycle sales and transactional sales environments.
- **You are highly analytical**: comfortable building models in Excel, synthesizing contract data, and translating insights into commercial actions.
- You are able to articulate ROI and business value with a data-driven approach, and are at ease presenting insights to senior client stakeholders.
- You possess a strong understanding of business practices, industry trends, and can quickly grasp complex pricing models.
- **Excellent** verbal and written communication skills in English & French.

You are Paris-based and keen to work in a hybrid model (3 days office, 2 days remote).

At Mirakl, you will have the opportunity to shape the future of enterprise marketplaces, work with a portfolio of some of the world's leading brands, and play a pivotal role in our ongoing growth and transformation.

**Our Hiring Process**:
We keep it transparent and timely. Here's what to expect:

- **Application review**
- **Introductory call (30 minutes)**
A conversation to learn about your background and motivations, and to answer your questions about Mirakl, the team, and the role.
- **Interviews**
- Business interview (45-60 minutes): Meet the hiring manager to discuss your experience, problem‑solving approach, and impact.
- Values loop (3 conversations): Meet with team members from different functions to explore your alignment with our core values and ways of working.
- Case study: A practical exercise (take‑home or live) designed to assess your approach to real‑world scenarios relevant to the role. You'll receive clear instructions and evaluation criteria beforehand.
- **Final decision and offer**
We consolidate feedback quickly and aim to share decisions without delay. If successful, we'll walk you through the offer details, benefits, and next steps.

**Ready to Join Us?**:
If you're excited to help drive Mirakl's growth, eager to learn, and ready to make an impact, we encourage you to apply—even if you don't meet every single requirement.

Mirakl is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We welcome collaborators with diverse perspectives and experiences—they often go beyond conventional job requirements and fuel our culture of continuous learning.

If you're ready to join a hyper‑growth company at the heart of digital transformation for the world's most forward‑thinking organizations, we strongly encourage you to apply.