Client Management

**Client Management & Marketing Internship for a Human Resource AI tech startup in Perth, Australia**

**About Our Client**:
Our client is an innovative Australian tech startup specialising in reshaping workforce management for the health and aged care sector. Utilising cutting-edge software and AI-driven solutions, they streamline recruitment, rostering, and various HR functions, facilitating efficient staff allocation and nurturing new talent within the industry.

**About The Role**:
Our client is looking for a motivated and enthusiastic Client Management & Marketing Intern to join their team. This role offers a unique opportunity to gain hands-on experience in client support, marketing and business development within a fast-paced tech start-up environment.

Your key responsibilities will include:
Client Support (primary):

- Assist in onboarding new clients by providing necessary information and support.
- Gather and document client feedback to help improve products and services.
- Collaborate with the product and technical teams to address client issues and requests.

Marketing (secondary):

- Assist in the creation and execution of marketing campaigns, including digital and content marketing.
- Conduct market research to identify new trends, customer preferences, and competitor activities.
- Help in the development and maintenance of marketing materials such as brochures, presentations, and newsletters.
- Support the management of social media accounts by creating, scheduling, and analysing content.

Business Development and Market Research (secondary):

- Identify potential business opportunities and partnerships through research and analysis
- Assist in developing and implementing strategies to expand the company's market presence
- Participate in networking events, trade shows, and conferences to represent the company and build relationships
- Support the creation of business development materials and presentations
- Assist the sales team with lead generation and qualification through research and outreach
- Participate in sales meetings and training sessions to understand the sales process and product offerings
- Help in the preparation of sales presentations and proposals
- Support the sales team in maintaining customer relationships and follow-up activities

More information:

- 6 months full-time internship role
- Start date: ASAP
- Location: Perth, Australia
- Working arrangement: hybrid
- Monthly allowance provided to support some expenses

**Requirements**:
About You:

- Currently pursuing or recently completed a degree in Marketing, Business
- Administration, Communication, or a related field
- Strong interest in technology and start-up environments
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM and marketing tools is a plus
- Self-motivated starter and able to work as part of a team
- Strong organisational skills and attention to detail
- Critical thinking and problem-solving abilities

**Benefits**

**Benefits**:

- Hands-on experience in a dynamic and fast-growing tech start-up
- In-depth exposure to the Health and social care industry within Australia
- In-depth exposure to the sales and client management process
- Exposure and contribute to various aspects of business operations and strategy
- Opportunity to work with a talented and passionate team
- Mentorship and learning opportunities from experienced professionals
- Potential for future career opportunities within the company