Emplois actuels liés à Head of Professional Services - Paris e - Neobrain
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Head of Professional Services
il y a 2 semaines
Lyon 9e, France Wecapt Temps pleinCegid est un groupe international de plus de 4 400 collaborateurs présents dans 22 pays qui accompagnent les professionnels des métiers de l’Expertise-Comptable, de la Paie et des Ressources Humaines, de l’ERP, des Taxes et du Retail. Cegid conçoit des solutions de gestion utiles et innovantes pour ses clients, fort de sa vision prospective des...
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Head of Professional Services
il y a 1 semaine
Paris, France Neobrain Temps pleinAt Neobrain, we help companies structure, activate, and develop their talent through a next-generation Talent Management Suite powered by performance, skills, and artificial intelligence. We support HR, Talent and Learning teams in: - Performance management - Skills mapping and strategic workforce planning - Internal mobility and career path design -...
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Head of Professional Services
il y a 1 semaine
Lyon 9e, France Wecapt Temps pleinCegid est un groupe international de 4 400 collaborateurs présents dans 22 pays qui accompagnent les professionnels des métiers de l’Expertise-Comptable, de la Paie et des Ressources Humaines, de l’ERP, des Taxes et du Retail. Cegid conçoit des solutions de gestion utiles et innovantes pour ses clients, fort de sa vision prospective des métiers et de...
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Head of lymphoma service
il y a 5 jours
Paris, France American Society of Hematology Temps pleinHead of the Hematology‑Oncology Service – Hôpital Saint‑Louis, Paris (Assistance Publique- Hôpitaux de Paris, AP-HP) Institutional Context: Renewal of a Head of service. The University Medical Department (DMU) of Hematology‑Immunology at Saint‑Louis, Robert‑Debré (Paris), and Avicenne (Bobigny) Hospitals – AP‑HP Nord – is recruiting a...
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Head of Professional Services
il y a 2 semaines
Paris, France Icertis Temps pleinWith unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information...
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Head of Client Service
il y a 7 jours
Paris, France SCOR Temps pleinThe Head of Client Service will lead the Client Service team, including the after‐sales client support and salespersons support. The Client Service team has a major role in the business development. The team is involved in the various steps of the sales process: - Pre-sales: the Client Service team helps the salespersons in the preparation of client...
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Head of Global Drs Development
il y a 1 semaine
Paris, France International Chamber of Commerce (ICC) Temps pleinICC Dispute Resolution Services (‘ICC DRS’) is currently recruiting a Head of Global DRS Development to raise the profile of ICC DRS globally, help acquire new users and expand existing user relationships. As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a...
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Director of Professional Services West
il y a 5 jours
Paris, France Wolters Kluwer N.V. Temps pleinDirector of Professional Services West page is loaded## Director of Professional Services Westremote type: Hybrid (8 days/month)locations: FRA - Paris, La Défensetime type: Full timeposted on: Posted Todayjob requisition id: R0053872The **Director of Professional Services** is a leadership role responsible for managing and growing the Professional...
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Head of Sales Manufacturing
il y a 4 jours
Paris, France Lion People Global Temps pleinHead of Sales **1. Main Purpose** Achieve profitable growth and hit sales targets. **2. Main Responsibilities** - Contribute to the setting and meeting of BU Business Plan objectives for Sales. - Provide detailed and accurate sales forecasting/budgeting. - Expand the company’s customer base with specific focus on new logo acquisition, new and unknown...
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Head of Acquisition
il y a 4 jours
Lyon 9e, France WITEKIO Temps plein**In one sentence: Oversees digital funnel worldwide to Generate Marketing Qualified Leads (MQLs)** Witekio, part of Avnet - a Fortune 500 company, helps device makers bring their products to life with world-class software! With 20+ years of experience and a team of 180+ passionate engineers, we work across many industries to help our clients accelerate...
Head of Professional Services
il y a 2 semaines
Neobrain assists its clients in directing the right person, with the right skills, to the right place through our engaging digital platform based on Artificial Intelligence. We help companies in:
- Competency management
- Talent management
- Internal mobility
- Training and skills development
In a rapidly changing world, employees are becoming active participants in their careers. Our solutions impact the careers of over 700,000 users.
Joining Neobrain means being part of a rapidly growing company and contributing to the development of a talented team, supporting its growth as a leader in its historical and international market. Companies such as Safran, Société Générale, Natixis, Bosch, Sage, Moët Hennessy, Banque de France, Promod, TotalEnergies, and more trust Neobrain to make competencies the central pillar of their performance.
With over 120 clients and a recent funding round of 20 million euros, Neobrain continues its growth with a yearly doubling of revenue. The development of our offering through external growth and the enhancement of our platform with our multiple award-winning AI (Wavestone, Manpower Group, PWC) sets us apart and positions us as the European leader in the Talent Marketplace.
Our Professional Services team plays a key role in onboarding seamlessly new customers and delivering on-point services on the run phase: they are working cross department (Sales, Product and Customer Success) to implement Neobrain on our client’s ecosystem and empower stakeholders to make the most out of their platform and spread skills empowerment across their organization..
You will manage the current 5+ current team and support them to handle all phases of the implementation lifecycle, from sales turnover and kick off to go-live. You will help them define Neobrain platform architecture for our clients, drive project management, facilitate integrations, API’s, and 3rd party apps, guide and provide assistance to our clients in order to ensure the successful deployment of their platform.
While reinforcing the internal team you will lead our partner program aiming at enabling Neobrain partner ecosystem to implement the solution.
Furthermore, you will be responsible for making this activity profitable.
Within 1 month, you will:
- Become a Neobrain expert through our onboarding process
- Understand our product offering through training
- Meet the global team through virtual coffee meets
- Understand our delivery model & our type of engagement
Within 3 months, you will:
- Coach the team and through bi-weekly meetings (Alignment Meetings) on their objectives
- Define the quarterly priorities of the team (OKRs) and monitor the PS activity
- Formalize a discovery report
- Start the partner program
Within 6 months, you will:
- Propose & deliver a plan to focus the onboarding phase on client activation
- Reach first success with partners to scale our delivery
Within 12 months, you will:
- Demonstrate a scalable model, with positive financial impact
**The Skills Set**
- Minimum 8 years professional services experience
- Previous deployment experience of SaaS products, ideally HR related
- Previous experience in leading delivery teams & monitoring delivery KPI (including financials)
- Understanding and experience working with APIs, SSO configuration & troubleshooting
- Solution-oriented, client-first mindset in everything you do
- Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reduce complexity to more common terms with less technical stakeholders.
- Bachelor's degree or equivalent.
