Enterprise Account Manager

LumApps is an Employee Experience Platform that supports companies in their digital transformation on communication, collaboration and engagement of their customers, partners,and above all their employees.

LumApps is a proven leader in this dynamic market with a truly unique vision and product. Our enterprise-grade SaaS platform has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave. We are also regularly selected for the French Tech Next40/120 program.

Our mission: To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 450 leading companies trust LumApps to:
Improve the productivity of their teams with our SaaS-based Collaborative Experience
Platform integrated with both Google and Microsoft collaborative suites,

Transform employees into real ambassadors of their company,

Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,

Helping companies to reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 400 Lumies spread across 9 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo), LumApps supports large enterprises from all around the world. We are entering an ambitious phase in our company's journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and make LumApps shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

**Team**

We are seeking an **Enterprise Account Manager** to drive revenue growth by managing and expanding relationships with large enterprise customers. This role requires a strategic thinker with a deep understanding of the SaaS landscape, excellent relationship management skills, and the ability to lead complex sales cycles.

The new Account Manager will join a team of 5 Account Managers based in Paris and will work closely with CSM and Pre Sales Teams to achieve the assigned mission.

**Missions**
- ** Account Management**: Manage and grow relationships with enterprise clients to drive retention and expansion.
- ** Revenue Growth**: Develop and execute account strategies to meet and exceed sales targets through upsell and cross sell.
- ** Customer Success**: Act as a trusted advisor, ensuring clients maximize the value of LumApps solutions.
- ** Strategic Selling**: Lead complex sales cycles, negotiate contracts, and close large deals.
- ** Cross-Functional Collaboration**: Work closely with internal teams, including Customer Success, Product, and Marketing, to ensure customer satisfaction.
- ** Market Insights**: Stay updated on industry trends and customer needs to drive business innovation.

**Skills**
- 5+ years of experience in enterprise sales, account management, or business development in a SaaS or tech company.
- Proven track record of exceeding sales quotas and driving customer growth.
- Strong understanding of digital workplace solutions, employee engagement, and internal communications. An experience in Generative AI is a plus.
- Excellent communication, negotiation, and presentation skills.
- Team player.
- Ability to manage complex sales processes and build long-term customer relationships.
- Experience working with CRM tools (e.g., Salesforce) and data-driven sales methodologies.
- Fluent in English and French.

**Why join us?**

At LumApps we believe that diversity in terms of experience and culture is the power of our teams. We are looking for Lumies who are passionate about their work, enjoy the everyday challenges and have a strong sense of team spirit.

And what are we doing for our employees' Experience...?

A complete and rich onboarding, organized for each new promotion of employees, in person or 100% digital

Technical challenges all day every day: you will have the freedom to innovate and adopt new ideas

Work with passionate experts who will share their knowledge and help you develop and grow (technical guilds, domain architects )

Ongoing training, to develop the skills and know-how of our employees through hundreds of training courses.

Internal mobility around the world. We offer all of our Lumies the possibility of internal development within our different sites in France and abroad.