Global Customer Service Manager
il y a 6 jours
Based at the headquarters in La Ménitré (35 minutes from Angers, 30 minutes from Saumur), your mission will be to: - ** Directly supervise 3 operational Managers in France** (approximately 20 people indirectly) and **1 Manager in Japan.**Embody the **culture and values of the Customer Service** with leadership and kindness,** coordinate activities,** help prioritize tasks/activities, and resolve any blocking situations. - ** Ensure customer satisfaction** _(Net Promoter Score, KPIs)_ and identify/implement necessary improvement measures. - In this regard, the Customer Service Manager will be **responsible for leading our 2 ongoing projects** _(automation of data and customer document entry, and creation of a new customer satisfaction measurement tool)_ with the **support of IT teams.**: - ** Understand commercial challenges and regulatory changes**to meet commercial objectives. Act as the **interface between commerce, procurement** (called "operations") and the** Supply Chain**through various meetings and transversal missions. With an education in **commerce, supply chain**, or any other equivalent field, you have over **5 years of managerial experience. Solution-oriented,**you demonstrate **listening skills** and **curiosity** to fully understand the situations encountered. Thanks to your **adaptability** and **autonomy**, you will be able to handle them **methodically** and with **perspective,** to respond quickly, and then** improve existing processes and customer satisfaction.** To do so, you will rely on your **leadership skills** to successfully carry out the projects entrusted to you and **guide managers and their teams through change.** Thanks to **communicative skills**, you're** fluent in English** and have a **good level in french,** in order to **create connections between collaborators and managers** of different departments.
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Customer Service Manager
il y a 1 semaine
La Ménitré, Pays de la Loire, France LIMAGRAIN Temps pleinJob DescriptionPosting Start Date: 11/20/25Offer ID: 1455Unit: Vilmorin-MikadoJob Title: Customer Service ManagerJob Location: La MénitréContract type: PermanentJob Description:FunctionReporting to the Global Customer Service Manager based in La Ménitré, your main mission is to guarantee the satisfaction of our international clients by providing...
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Customer Service Manager
il y a 1 semaine
La Ménitré, Pays de la Loire, France Vilmorin-Mikado Temps pleinFunctionReporting to the Global Customer Service Manager based in La Ménitré, your main mission is to guarantee the satisfaction of our international clients by providing operational and managerial leadership to your team. You play a key role in coordinating between the sales, logistics, and finance departments, and actively contribute to the continuous...
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Global Customer Service Manager
il y a 2 semaines
49250 La Ménitré, France Limagrain Temps plein**General information**: **Organisation **:About Vilmorin-Mikado **Reference **:2024-10038 **Location**: - La Ménitré**Position description**: **Employment Type**: Regular Full Time **Function**: SALES & MARKETING - SALES **Main Goal**: Within the **Commerce division**, under the responsibility of the** Head of Sales,** you ensure the **highest customer...
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Customer Service Manager
il y a 7 jours
La Ménitré, Pays de la Loire, France Vilmorin-Mikado Temps pleinFranco-Japanese seed company, Vilmorin-Mikado has specialized since 1743 in the creation, production and selling of vegetable seeds for professionals. With the help of more than 1,000 employees, the company distributes its wide range of products on the 5 continents (100+ countries).The company is part of the Limagrain group (4th largest seed company in the...
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Senior Customer Success Manager
il y a 1 semaine
La Courneuve, France Digital Realty Global Temps pleinDescription Digital Realtys Customer Operations team is the front-line for all things pertaining to our customers the Customer Success Manager role you will be tasked with providing high touch white glove service to some of our largest customers. The successful candidate for this role will have a strong working knowledge of Data Center Operations exert...
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Customer Relationship Manager
il y a 2 semaines
La Défense, France Open Text Corporation Temps pleinOPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...
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Temporary Logistics Manager
il y a 1 semaine
Mandelieu-la-Napoule, France TCC Global Temps pleinTemporary Logistics Manager – TCC Global Join to apply for the Temporary Logistics Manager role at TCC Global. 3 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. About Us We build retail loyalty campaigns and exclusive product ranges with leading brands and major retailers. Our competitive edge lies...
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Responsable Service Clients Global
il y a 6 jours
La Ménitré, France Limagrain Temps pleinA propos de Vilmorin-Mikado Rattaché.e au siège de La Ménitré (35 min d'Angers, 30 min de Saumur), votre mission sera de: - ** Encadrer en direct 3 Managers d'équipe en France** (soit 20 personnes de façon indirecte) **+ 1 Manager au Japon.** Incarner la culture et les valeurs du Service Client avec leadership et bienveillance, **coordonner...
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Apprentice- Global Customer Excellence Intern-Courbevoie(92)- january
il y a 2 semaines
La Boissière-des-Landes, Pays de la Loire, France CMA CGM Temps pleinCEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to...
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R&d Technoseeds Manager
il y a 1 semaine
La Ménitré, France Limagrain Temps pleinBased at the **Headquarters in La Ménitré** (35min from Angers, 30min from Saumur), the technoseeds manager will be responsible for: - ** Supervising a team of 2 managers and 9 collaborators**, to ensure the **monitoring of allocated resources**_(OPEX & CAPEX)_ - ** Proposing, leading and delivering innovative projects** in line with the ambitions of...