Customer Support

il y a 3 jours

France HRM Institute for RealRec Temps plein

_Our client is currently seeking French speakers to work _**REMOTELY**_in a customer service position_

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included. You will be signing the contract directly with the Greek employer.
- **Recruitment Process**:Easy online recruitment process (phone call interview)
- **No Experience Needed**:Previous experience is not required. What matters are your language skills and willingness to learn new things
- **Work 8h a day, 5 days a week**

**About the project**:
You will be supporting French-speaking clients of a Singaporean multinational technology company. The company designs and manufactures household appliances such as vacuum cleaners, air purifiers, hand dryers, bladeless fans, heaters, hair dryers, lights, even headphones.

**Your Responsibilities**:

- Answering inbound calls from retail customers, who have either Sales, Aftersales, product enquiries and delivery-related questions or other issues related to the client's sales platform
- Checking out all the products that is set up on premises.
- Escalateing any issue that cannot be resolved to the client

The role is mainly customer service, with sales and tech support aspects.

**What you will need**:

- Fluent level of French language (at least C1+)
- Good level of English language (at least B2+)
- Communication skills
- Enthusiasm and a desire to learn new things
- Eligibility to work in Greece (EU citizenship or full rights to work in Greece)
- You need to be in Greece or open for permanent relocation there - with our excellent relocation package

**What you will gain**:

- **Base salary: 1045 - 1200 (including 2 extra salaries a year granted by a Greek law)**:

- Performance Bonus
- Paid holidays at higher rates according to Greek law
- **Full-time, fixed-term Greek contract**:

- After 1 year of employment, the gross salary increases to 50 €

**Amazing relocation support for those wanting to relocate to Greece**:

- Paid flight ticket
- Airport taxi
- 2 weeks of accommodation
- Assistance with finding an apartment

Note: We require EU citizenship or full rights to work in Greece

GHD

Pay: 1,050.00€ - 1,200.00€ per month

Application Question(s):

- Do you want to relocate to Greece?
- When can you start working?

**Language**:

- French (required)
- English (required)

Work Location: On the road

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