Global Client Manager

Kantar is the world’s leading marketing data and analytics company. We have a complete, unique and rounded understanding of how people think, feel and act; globally and locally in over 90 markets. By combining the deep expertise of our people, our data resources and benchmarks and our innovative analytics and technology, we help our clients understand people and inspire growth.

Job Details

INSPIRE SUCCESSFUL DECISIONS

About us

Europanel is powered by a strategic alliance between Kantar and GFK, two of the best research companies worldwide, and measures consumer behaviour to understand market movements and their implications - providing direct access to an unrivalled global consumer panel footprint. Our primary sources are high quality syndicated continuous consumer panels, run in more than 50 countries by GFK and Kantar and other partners. From these, we deliver actionable and creative insights to enable better business decisions.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar’s 25,000 people based in more than 100 countries help the world’s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.

The Team

Challenging and Innovating Together - this is our P&G Global Team’s motto
- We never take anything for granted: we constantly like to question things, bring our own point of view and back it up with data. We strive to make a difference in a world where many clients tend to make decisions very fast with insufficient data robustness.
- We like innovation and are curious about everything: we love being pioneers on generating new products designed specifically for P&G, new ways of working or delivering information and insights to our clients - creativity is a part of our DNA.
- We’re a team: there is no day you don’t speak to your global or local colleagues. We celebrate our successes and face our challenges together Despite many of our team members being based in different locations, we make every possible effort to create and sustain a strong team spirit.

The Role

Does the idea of working with a large set of information and complex data, using innovative analysis techniques in order to achieve the best solutions for different businesses and for leading global brands in the market attract you?

If you’re experienced in the FMCG industry and are used to building and managing strong and trusting relationships with clients based on impactful data insights; as well as undertaking tasks with an enthusiastic, positive can-do attitude and be able to prioritize and manage multiple stakeholders and projects at the same time - then this is the right project for you

This Global Client Manager role will be supporting the Europanel P&G Global team working closely on Personal Care categories. This position will involve a high level of client interaction, relationship management (both internally and within our GFK/Kantar network) as well as designing and delivering impactful multi-country projects for a wide range of contacts and business needs. We expect you to be able to drive client impact by maximizing the use of purchase panel insight, influence an audience and collaborate internally and externally to grow and develop successful relationships.

You’ll be experiencing working for one of the top consumer goods manufacturers of the world and learn about how a big account like P&G prepares to grow their brands across the world.

Key outcomes
- Lead major projects by being responsible for the development and delivery of high profile, multi-country insights and recommendations.
- Secure the production & interpretation of analysis with a focus on finding patterns in the data highlighting key priorities and making recommendations.
- Building a strong commercial plan on the areas of focus you will identify with your Global Account Director.
- Develop opportunities to grow revenue for the team, with a focus on widening our network, identifying client issues, and increasing the contribution of Europanel services.
- Develop a partnership approach to collaborate with colleagues in Europanel, country contacts across GfK & Kantar Worldpanel and other agencies.
- Contribute to Global Team workstreams and priorities as part of the team account plan.

Key Capabilities

Your background will ideally look like this
- Minimum of 2-3 years of previous professional experience in Client Management (preferably in the FMCG industry) with a proven record on building successful relationships with clients.
- Business proficiency in English (B2 Level required).
- Experience delivering insight based consultative projects with the ability to provide value added client insights