Head of Emea Ops

Join Barclays as a **Head of EMEA Ops**, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. In this role, you’ll manage and oversee CEMEA operations for Physical Security. You will focus on incident and security risk management, as well as vendor oversight. You will also be responsible for managing project finances allocated to physical security, playing a pivotal role in agile operations across the region.

**To be successful as a Head of EMEA Ops, you will need the following**:

- Proven experience managing physical security operations within a corporate environment. This includes overseeing security policies, procedures, and ensuring their effective implementation.
- Strong understanding of physical security systems (e.g., access control, CCTV), including their implementation and deployment on a global scale.
- Proven experience in Security Risk Assessments, business stakeholder engagement, controls, and risk background. with the ability to identify, evaluate, and manage potential threats.
- Proven experience managing third-party vendors, ensuring effective service delivery and compliance with company standards.
- Demonstrated ability to lead and manage multiple projects, ensuring timely delivery and alignment with organisational goals.
- Experience managing budgets, including cost allocation, budget control, and financial planning.
- Proficiency in handling security incidents and crisis situations, including developing response plans and leading teams during emergencies.

**Some other highly valued skills may include**:

- Exceptional ability to engage and communicate with diverse internal and external stakeholders, tailoring messages to different audiences effectively.
- Ability to make well-informed decisions in a fast-paced environment, balancing risks, and opportunities.
- Comfortable working under pressure in a dynamic and rapidly changing environment, with flexibility to adapt to new challenges.
- Experience leading and managing diverse teams with varying levels of experience, fostering collaboration and growth.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

**Purpose of the role**

To develop risk management strategies that support the protection of the bank's regional sites against a range of variables.

**Accountabilities**
- Management of specialist security services to support the bank’s regions through site level security oversight activities including the execution of security risk assessments and the alignment of security objectives, contractor management to review the effectiveness of existing physical controls.
- Development and implementation of risk management strategies to identify and mitigate physical security risks, including access, fire and natural disasters, and implement security controls and provide training to colleagues to mitigate those risk.
- Development of crisis management and contingency plans for the bank's facilities, evaluated through simulations, to demonstrate how colleagues should coordinate with stakeholders during a crisis.
- Management of stakeholder relationship including colleagues, vendors and regulatory agencies to algin security operations with the bank's objectives.

**Vice President Expectations**
- Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
- Manage and mitigate risks through assessment, in support of the control and governance agenda.
- Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
- Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
- Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
- Adopt and include the outcomes of extensive research in problem solving processes.
- Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.