Global CRM Manager

il y a 24 heures

Paris e, France Byredo Temps plein

**ABOUT BYREDO - "Beauty can be many things to many people. Our job is to inspire people to be themselves."_ Ben Gorham, Founder and Creative Director of Byredo. The European luxury brand BYREDO was founded in Stockholm in 2006, with an ambition to translate memories and emotions into products and experiences. BYREDO creates and develops a range of products such as fragrance and make-up but also Byproduct, the brand category for any non-beauty projects. BYREDO is reinventing the world of luxury through a new approach, where creation is led by emotions, expressing a full and limitless brand universe. BYREDO is sold in more than 40 countries in a very high-end exclusive network worldwide, with a growing presence online and a strong focus on Ecommerce activities. We believe that through creativity, we’re able to develop timeless products, both meaningful and inspirational, to people and their lives. We believe that only great people can design & bring those beautiful projects to life. We believe in talents vs profiles, in experience vs education, in diversity vs boundaries. We believe that only powerful teams can lead together the growth of the company, and therefore, we are highly committed to our people. At BYREDO we come as we are, with the intention to learn from each other and go beyond business objectives. **ABOUT THE JOB** Building strong customer knowledge and customer relationship is a key objective within BYREDO’s fast-growing strategy. Reporting directly to the Ecommerce and CRM director, the Global CRM Manager (7-month maternity cover) is in charge of defining the client activation strategy, developing client behavior analysis and building the CRM and client ecosystem. You will support a dynamic team within a fast-growing brand. **WHAT YOU WILL DO** - Manage CRM strategy, roadmap and budget. - Represent CRM and client voice with all internal clients, gather business needs, organize CRM steering committees. - Support CRM campaign manager in designing the activation calendar, creating new campaigns and triggers to constantly improve efficiency and client experience. - Support client data analyst in building the client insight activity: run segmentation analysis, build client dashboards, conduct behavior analysis, and ultimately turn data into strategic knowledge for the whole organization. - Recruit and onboard CRM and loyalty product owner to design and manage the most relevant workflows and tools supporting omnichannel client vision. Supervise current tool and workflow optimization and prepare marketing automation pitch. Launch reward program taskforce. **WHAT WE EXPECT YOU TO BRING TO BYREDO - You have 5 to 8 years’ experience in CRM, client experience, loyalty, client insights. - You have proven experience in team management and enjoy structuring growing organizations. - You have great relationship skills and are passionate about making the difference at a key stage of BYREDO’s development. - You are fluent in English. **OUR COMMITMENT TO YOU** - We will onboard you in our fantastic sensorial adventure. - You will work in a flexible and agile working environment, surrounded by great people. - We strongly encourage test & learn mindsets. - You will be able to know your impact and measure your success. **This is a fixed-term position (maternity cover of 7 months).** **Please make sure to send your CV in English.

  • Global CRM Campaign Manager

    il y a 1 jour

    Paris, France Le Wagon Temps plein

    **About us**: Le Wagon is a global leader in immersive tech training. Our mission is to train people from all backgrounds in coding, data and product skills, give them the best learning experience of their life, and help them accelerate in their career. We also help companies become more data-driven by leveraging their data and unlocking their employees’...

  • CRM Consultant

    il y a 2 semaines

    Paris, Île-de-France Efficy CRM Temps plein

    Large company with great ambitions and close relationsEfficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with comprehensive, flexible, customizable, and scalable software to support their growth. Efficy's platform includes solutions for marketing automation, sales, project management, customer...

  • CRM Senior Manager

    il y a 1 semaine

    Paris, France Coty Temps plein

    ROLE AND DEPARTMENT We’re looking for a CRM Senior Manager – Direct to Consumer (DTC) to join our Global CRM & Loyalty Team. This role owns end-to-end customer relationship marketing for Coty’s DTC storefronts across all geographies. Your mission is to grow the first‑party database, orchestrate high‑performing lifecycle and commercial campaigns...

  • CRM Product Manager

    il y a 5 jours

    Paris, France International Chamber of Commerce (ICC) Temps plein

    CONTRACT TYPE Permanent Contract - DEPARTMENT Global Marketing and Communications - COUNTRY France - LOCATION Paris - STARTING DATE January 2026 - Description - As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for...

  • Global Account Manager

    il y a 4 semaines

    Paris, France Global Blue Temps plein

    Who we are:At Global Blue, we firmly believe that enhancing the shopping experience drives performance.Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and...

  • Global Digital Manager

    il y a 1 semaine

    Paris, France EviDenS de Beauté Temps plein

    Position Overview:Brand: EviDenS de BeautéContract: Fixed-term contract – Maternity leave replacementLocation: ParisThe Global Digital Manager is the guardian of EviDenS de Beauté's international digital strategy. He/She oversees all digital levers (e-commerce website, CRM, acquisition – organic & paid, content, data, innovation, etc.) to drive brand...

  • CRM Manager. FH

    il y a 12 heures

    Paris, France Skillup.co Temps plein

    Notre histoire Skillup est une plateforme SaaS de gestion des talents qui permet aux équipes RH de piloter l'ensemble des parcours professionnels : formation, entretiens, cartographie des compétences, augmentation, promotion, plan de succession, etc. Depuis 2016, plus de 250 entreprises telles que Crédit Agricole, FDJ, Accor ou Intersport font confiance...

  • CRM Specialist

    il y a 4 jours

    Paris, France Global Savings Group Temps plein

    Global Savings Group is Europe's largest and most trusted shopping rewards platform, empowering millions of people to make better purchase decisions. GSG values a culture of belonging, where you can join a talented team of 600+ people from more than 50 countries in 12 office locations. With us, you will reach millions of customers worldwide, connecting them...

  • Senior CRM Manager

    il y a 12 heures

    Paris, France Back Market Temps plein

    Join to apply for the Senior CRM Manager role at Back Market. We’re a global marketplace for refurbished devices, committed to providing trustworthy, affordable tech while reducing environmental impact. About the Role As a Senior CRM Manager, you will join the Engagement team, combining Merchandising and CRM, dedicated to driving long-term customer...

  • CRM Manager

    il y a 1 semaine

    Paris, France Doctolib Temps plein

    **What you'll do**: Your responsibilities include but are not limited to: - **Strategy Development**: Develop and implement a comprehensive CRM strategy to drive acquisition, upsell, and retention of healthcare practitioners in France. - **Data Analysis**: Analyze CRM data to identify trends, insights, and opportunities for improvement. Use data-driven...