CRM Manager

il y a 4 jours

Paris, France Doctolib Temps plein

**What you'll do**:
Your responsibilities include but are not limited to:

- **Strategy Development**: Develop and implement a comprehensive CRM strategy to drive acquisition, upsell, and retention of healthcare practitioners in France.
- **Data Analysis**: Analyze CRM data to identify trends, insights, and opportunities for improvement. Use data-driven insights to inform and refine CRM strategies.
- **Segmentation**: Develop and maintain customer segmentation strategies to ensure targeted and personalized communication.
- **Collaboration**: Work closely with cross-functional teams, including Content, Sales, PMM, Global Teams and Customer Support, to ensure alignment and integration of CRM initiatives.
- **Performance Tracking**: Monitor and report on the performance of CRM campaigns, providing regular updates to senior management and stakeholders.
- **Customer Journey Mapping**: Map out and optimize the customer journey to enhance the overall user experience.

**Who you are**:
Are you convinced that you have exactly what it takes for the position? Then we encourage you to apply. Even if you don't meet every requirement, you might be exactly the right future Doctoliber for this or other positions

You could be our next team mate if you have:

- **Experience**: Minimum of 3 years of experience in CRM management, preferably in a B2B environment.
- **Education**: Bachelor's degree in Marketing, Business, or a related field. A Master's degree is a plus.
- **Technical Skills**: Proficiency in CRM software (e.g., Salesforce, HubSpot, Braze etc.) and marketing automation tools. Strong analytical skills and experience with data analysis tools (e.g., Excel, Google Analytics, Tableau, Metabase).
- **Communication**: Excellent written and verbal communication skills in both French and English.
- **Project Management**: Strong project management skills with the ability to manage multiple projects simultaneously and interact with multiple stakeholders.
- **Problem-Solving**: Strong problem-solving skills and the ability to think strategically and creatively.
- **Team Player**: Ability to work collaboratively in a fast-paced, dynamic environment.

**What we offer**:

- Free Health Insurance for you & your family
- Quarterly bonus
- Up to 14 days of RTT
- A flexible workplace policy offering both hybrid and office-based mode
- Flexibility days allowing to work in EU countries and the UK 10 days per year
- Wellbeing program (free mental health and coaching offer with our partner moka.care)
- For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support.
- Lunch voucher with Swile card
- Work Council subsidy to refund part of sport club membership or creative class
- Bicycle subsidy
- Reimbursement of public transportation
- Relocation support for international mobilities

**The interview process**:

- 60' with the Talent Partner
- 60' with the Hiring Manager (Head of CRM & Website)
- Case preparation and restitution (Head of CRM & Website FR + Global CRM & Website Team Manager)
- Final interview with our Head of Growth Marketing

**Job details**:

- Permanent position
- Full Time
- Workplace: Levallois-Perret
- Start date: Q1 2025
- Remuneration : fix + bonus on objectives (according to your profile)
- Join us in building the healthcare we all dream of_

  • CRM Consultant

    il y a 7 jours

    Paris, Île-de-France Efficy CRM Temps plein

    Large company with great ambitions and close relationsEfficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with comprehensive, flexible, customizable, and scalable software to support their growth. Efficy's platform includes solutions for marketing automation, sales, project management, customer...

  • CRM Manager

    il y a 6 jours

    Paris, France Blue Search Conseil Temps plein

    **CRM Manager**: **ANA/3713** **CDI** **_Paris_** Notre client, une startup e-commerce autofinancée en forte croissance, spécialisée dans l’équipement haut de gamme pour la maison et la cuisine et 100 % fabriqué en France, recherche un(e) Responsable CRM. **Vos missions**: - Vous définissez et mettez en œuvre une stratégie CRM orientée...

  • CRM Manager

    il y a 2 semaines

    Paris, France Ledger Temps plein

    Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in UK, US, Switzerland and Singapore, Ledger has a team of more than 700 professionals developing a variety of products and services to enable individuals...

  • CRM Manager

    il y a 5 jours

    Paris, France Yousign Temps plein

    About Yousign Yousign (soon to be Youtrust) is a European Digital Trust provider, fully compliant with eIDAS and the highest European standards. Our three modules – electronic signatures, identity and document verification, and e-seals – can be used independently or combined within sector-specific workflows, ensuring simple, secure and legally compliant...

  • CRM Manager

    il y a 6 jours

    Paris, Île-de-France Yousign Temps plein

    About YousignYousign (soon to be Youtrust) is a European Digital Trust provider, fully compliant with eIDAS and the highest European standards. Our three modules – electronic signatures, identity and document verification, and e-seals – can be used independently or combined within sector-specific workflows, ensuring simple, secure and legally compliant...

  • CRM Manager

    il y a 4 jours

    Paris, Île-de-France yousign Temps plein

    About YousignYousign (soon to be Youtrust) is a European Digital Trust provider, fully compliant with eIDAS and the highest European standards. Our three modules – electronic signatures, identity and document verification, and e-seals – can be used independently or combined within sector-specific workflows, ensuring simple, secure and legally compliant...

  • CRM Manager

    il y a 2 semaines

    Paris 3e, France Dalma Temps plein

    **Qui sommes-nous chez Dalma ?** Créée en avril 2021 par Alban De Préville, Raphaël Sadaka et Harry Belinga, Dalma est une **assurance santé pour les chiens et les chats**. Avec une levée de fonds en série A **de 15m€** avec Northzone, Project A, Anterra, Global Founders Capital, Frst et Kima, Dalma souhaite révolutionner le marché de la santé...

  • CRM Manager

    il y a 5 jours

    Paris, Île-de-France Yousign Temps plein

    About YousignYousign (soon to be Youtrust) is a European Digital Trust provider, fully compliant with eIDAS and the highest European standards. Our three modules – electronic signatures, identity and document verification, and e-seals – can be used independently or combined within sector-specific workflows, ensuring simple, secure and legally compliant...

  • CRM Manager

    il y a 7 jours

    Paris 9e, France Deezer Temps plein

    Company Description We are music and tech fans hailing from all over the globe, working to make Deezer the most personal music streaming service. From data scientists to tech experts, artists & labels specialists to marketers, and even in-house music editors, our team is spreading the love for music to over 180 countries. Supporting local and international...

  • CRM Senior Manager

    il y a 5 jours

    Paris, France Coty Temps plein

    ROLE AND DEPARTMENT We’re looking for a CRM Senior Manager – Direct to Consumer (DTC) to join our Global CRM & Loyalty Team. This role owns end-to-end customer relationship marketing for Coty’s DTC storefronts across all geographies. Your mission is to grow the first‑party database, orchestrate high‑performing lifecycle and commercial campaigns...