Customer Success Specialist

il y a 1 semaine


Paris, France OEConnection Temps plein

**Position Summary**

Acts as a real-time post-sale consultative partner to OEM customers and ensures a positive experience by maximizing value and benefit of product or service offerings. Assists in onboarding support to new customers and introduces best practices.

**Job Duties**
- Consults across OEM solutions upon post sales completion, responsible for day to day account management.
- Travels to customers on semi-annual basis to build and maintain a trusted partner relationship.
- Collaborates with sales, marketing, customer support and product teams to understand areas of customer dissatisfaction and recommends solutions.
- Provides regular communications with National Accounts and Product on key action items, requests or issues that arise.
- Evaluates processes, procedures and systems and recommends and leads the implementation of quality improvements in collaboration with other stakeholders.

**Experience required**
- At least 1 year of proven experience in improving account relationships, customer success capacity or in customer support field.
- Requires excellent written and verbal communication skills and ability to resolve the complex client issues.
- Fluency in French and English.
- Preferably has an automotive background working with various clients and related company products.

**Language**:

- French (required)
- English (required)

Work Location: In person



  • Paris, France ELCA Informatique SA Temps plein

    **Customer Success - Senior Specialist** Being a successful Cloud Computing company, SECUTIX understands the importance of developing its greatest asset - its people. That is why, as we are growing our customer portfolio, SECUTIX is now expanding its Customer Success team. Within the market we have roles delivering market leadership, Sales, Professional...

  • Customer Success Specialist

    il y a 2 semaines


    Paris, France Matrix42 Temps plein

    **Your mission**: As a motivated Customer Success Specialist, you will be responsible for proactive customer care, improving customer satisfaction and identifying potential with existing customers. You will work closely with customers and internal departments to ensure that the customer gets the most out of our products and services. A key task is to...


  • Paris, Île-de-France ELCA Temps plein

    DescriptionNous recherchons un professionnel qualifié pour rejoindre notre équipe Customer Success en tant que Customer Success Senior Specialist. Votre mission sera de renforcer les relations et la collaboration avec nos clients, d'atteindre un haut niveau de satisfaction client et de promouvoir l'adoption de notre solution en fournissant un support...


  • Paris, France Blockchain.com Temps plein

    Customer Success Operations & Enablement Specialist Blockchain.com is connecting the world to the future of finance. As a trusted and fast-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain.com has earned the trust of over 90 million wallet holders and more than 40...


  • Paris, Île-de-France SECUTIX Temps plein

    We are looking for a qualified professional to join our Customer Success team as a Customer Success Senior Specialist. Your mission will be to strengthen client relationships and collaboration, achieve a high level of customer satisfaction, and promote the adoption of our solution by providing high-quality, personalized technical and business support.As a...


  • Paris, Île-de-France ELCA Temps plein

    DescriptionWe are looking for a qualified professional to join our Customer Success team as a Customer Success Senior Specialist. Your mission will be to strengthen client relationships and collaboration, achieve a high level of customer satisfaction, and promote the adoption of our solution by providing high-quality, personalized technical and business...


  • Paris, France PTC Inc. Temps plein

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...

  • Customer Success Specialist

    il y a 1 semaine


    avenue Trudaine Paris, Île-de-France, France Payflows Temps plein

    Job description AI is rewriting how enterprises run. Payflows is the platform making it happen.The world's largest companies are held back by complexity — disconnected systems, slow approvals, and manual workflows across Finance, Procurement, and Operations.Payflows is building the AI-native Finance OS for enterprise — connecting every process, person,...

  • Customer Success Specialist

    il y a 2 semaines


    Paris, Île-de-France Olfeo Temps plein

    For over 20 years, Ekinops has been driving innovation in network systems. We provide solutions focused on the needs of communication service providers and enterprises worldwide.We provide open, trusted and innovative network connectivity and enable our customers' success by delivering high value-added software-driven solutions. Today, over 120 international...


  • Paris, France swan.io Temps plein

    **About**: Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the...