Account Manager, Global Media Sales

**Account Manager, GMS CTV Sales**

**MSA, Global Media Sales**

Microsoft is the destination for experienced, collaborative, and passionate digital advertising professionals seeking a rewarding career and lifestyle. We offer a compelling portfolio of advertising products, innovative solutions and the opportunity to engage with some of the brightest minds in the digital industry.

Microsoft Advertising is a worldwide Sales, Marketing and Services organization on the cutting edge of the digital advertising industry. We are the engine that powers the buying and selling of digital advertising across all aspects of our digital portfolio.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
Core Responsibilities:
This role will oversee the execution from pre-sale RFP to post-delivery client reporting for all Netflix and Owned & Operated (O&O) buyers. They will be responsible for brief processing, campaign/deal setup and creative submission for buyers, tasked with optimizing delivery against buyer metrics and supply, and providing delivery insights for future rebuy and upsell opportunities. This role will serve as a technical expert for teams across Xandr and be a front-line champion for the success of Netflix and our O&O business as a whole. Through deep understanding of the supply (Netflix, O&O), the Account Manager will provide valued insights to Account Executives and clients that highlight areas of success and opportunity for increased spend against buyer metrics. They will be a trailblazer that has comfort in both the ambiguity of a startup and tenacity for improving existing process and business as usual approaches.
- Lead GCS Execution Excellence in collaboration with local Sales LT, Global Partners and Corp.
- Offer white glove customer service to media agencies and advertisers to develop long-standing relationships that drive client satisfaction and retention.
- Analyze data and trends to proactively offer recommendations and solutions to upsell and renew existing clients with innovative ideas that focus on growing business.
- Collaborate with cross-functional teams from presales to campaign wrap up to address all client needs.
- Provide campaign insights, reporting, and optimization suggestion to clients directly and through their AE partners.
- Deliver post-campaign reporting inclusive of campaign highlights, challenges, and rebuy opportunities.
- Provide instructions to technical operations and trading partner teams for each opportunity.
- Build new advertising solutions and constantly innovate with changing programmatic trading needs.

Required Competencies:

- **
Adaptability**: Demonstrates curiosity and actively explores options. Responds efficiently to changing demands and circumstances. Functions effectively in ambiguous situations. Maintains a constructive attitude in times of stress.
- ** Analytical Problem Solving**: Uses relevant information to identify trends and opportunities via data. Offers practical and effective solutions to simple and complex problems.
- ** Collaboration**: Drives alignment and teamwork within a team and across organizational boundaries. Combines resources and joins efforts to achieve company-wide goals.
- ** Customer Focus**: Anticipates and recognizes the issues that customers want to resolve, and creates, or facilitates the creation of, processes or operations to address customer needs.
- ** Drive for Results**: Tenaciously pursues positive outcomes by using effective approaches to solve problems. Delivers on commitments and seeks increasingly challenging work. Takes responsibility and holds others accountable for actions, decisions, and goals.
- ** Executive Maturity**: Effectively manages self and relationships under stress. Comfortable representing business needs in a variety of settings at all levels while displaying an executive presence.
- **Influencing for Impact**: Communicates and networks effectively. Successfully persuades and influences others.
- ** Partnership**: Demonstrates a deep understanding of the customer/partner/client's business and organization, and works collaboratively to achieve solutions. Displays creative and reflective thinking and insight.
- ** Planning, Organizing and Executing**:Creates and drives plans for the implementation of individual processes and programs. Drives alignment across program stakeholders via effective communication, measurement, organization, and leadership.

**Qualifications**:

- Minimum 3 years’ experience in a sales and/or operations role
- BA/BS from an accredited college/university or at least 5 years of relevant professional experience
- Passion for driving r