Technical Live Operations Specialist

Company Description

Ubisoft’s 21,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies, and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

**Ubisoft Annecy**

Founded in 1996, Ubisoft Annecy has developed many sagas, especially on Splinter Cell, Assassin’s Creed®, while focusing on multiplayer online and social aspects, and also on concrete game mandates such as Tom Clancy’s: The Division 2® and Ghost Recon Wildlands. We are now proud to have developed our own IP’s, Steep & Riders Republic

More recently, we are working on innovation with the creation of a technological expertise hub around the Snowdrop engine pipeline, for which we are focusing firstly on engine and graphics topics.

Located in one of the most dynamic regions of France, our Ubisoft studio is settled between lake and mountains, in the middle of Annecy, also known as the Venice of the Alps, 30 minutes away from Geneva International Airport. Having a studio with perpetual growth, we are focusing on our team members' commitment and team work. Our ambition relies on innovation and excellence with an ultimate purpose: our players' satisfaction

**Job Description**:
Ubisoft Annecy Production Studio is looking for a **Technical Live Operations specialist** to join our team in charge of developing AAA games.

Your main challenges will be:

- Support and ensure the effective coordination of the operations and technical teams;
- Drive stakeholder and partner meetings so that each party is aware of their priorities, proper risks notated and next steps are clearly advised;
- Support and coordinate pre-launch operations activities (in particular VMC/ Beta/ PTS tests);
- Take part in developing the launch plan and coordinate execution;
- Effectively communicate with teams so that they are informed of ongoing projects (advancement and direction);
- Operate frequently with tools the Server deployment, version/patch deployment, and game parameters
- Implement problem-solving processes with internal partners (GNS, TG, development teams, etc.);
- Ensure that priorities are managed and respected according to the plan set out with the live producer;
- Build Documentation about the different operation needed for the game parameters and technical settings
- Build and maintain an active risk registry, guarantee the technical toxicity and step game validation
- Guarantee the War rooms

**Qualifications**:

- At least one experience in Live Gaming, or you are known to be a regular Online gamer
- A first experience in project coordination
- Video game production experience an asset
- Good command in English (written and spoken)
- Project management skills; Polyvalence, communication and organisation skills
- Ability to manage stress and change;
- Ability to manage time and priorities;
- Ability to manage frequent & disruptive request

Additional Information

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status.

All information will be treated as confidential in accordance with the Employment Equity Act.

Integrating the Ubisoft French studios also means:

- Join passionate and highly technical teams, all driven by the desire to design and develop innovative games and stand out for their quality
- Collaborate with teams recognized for their experience on renowned franchises
- Develop expertise by participating in in-house sharing events (talks, conferences, trade shows) and benefiting from tailor-made training programs
- Evolve in a leading French videogame company represented in 30 different countries, with opportunities for international development