Associate Account Manager

Come create the technology that helps the world act together

We are a B2B technology innovation leader pioneering the future where networks meet cloud.

At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world.

Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

Customer Experience

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

The team you will be a part of

What you will learn and contribute to

Are you ready to learn and grow in a career, while making a difference? Are you passionate about customer strategy? We are looking for an Associate Account Manager that will support customer teams responsible for selling to our European customers, while learning the full scope of Nokia’s sales functions in preparation to fulfill a full Account Manager role. As part of our comprehensive sales development program, the Associate will have the opportunity to be exposed to the full sales life cycle, engage with different customer teams and sales support functions, and establish their role in helping our customers navigate advancing technology.

As part of the team, you will:

- Support assigned customer team in achieving business financial objectives in respective customer accounts.
- Learn to cultivate sales relationships for strategically important accounts / within broad product or business areas and develop sales strategies and practices to achieve order and revenue targets and service goals for the customer accounts.
- Understand customer challenges and requirements, then drive orders by collaborating on innovative solutions and product development with Business Groups in support of operator needs.
- Participate in pricing strategies as well as contract negotiations and provide sales support to generate orders.

Your skills and experience

You have:

- Bachelor’s degree in Computer Science, Engineering, or related technical field or Bachelor’s degree in Business or Finance with strong interest in technology sales.
- Detail oriented, relationship-building skills and focus on a high level of customer service.
- Willingness to contribute with creative, out-of-the-box solutions, to problems arising in a dynamic environment, under high market pressure
- Ability to travel up to 25% of the time in first year; travel requirements may increase in future years with experience.
- Excellent written and verbal communication skills.
- Experience with Microsoft Office tools.

It would be nice if you also had:

- Experience with Salesforce software platform.
- Previous internship/work experience in sales support role.
- Experience in a high tech and/or telecom environment.

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs, and highly diverse teams with an inclusive culture where people thrive and are empowered.
- Modern Workplace: at Nokia, our goal is that you realize yourself. This will be possible through our modern workplaces & our innovative/dynamic way of working. It will enable you to work flexibly and choose from various innovative work environments. Collaborative team workplace, silent workplace, coworking space coffee, studio, testing labs, meeting room, and more: each space is designed to answer your work needs. You will work with specialists from all over the world and be part of a corporate environment that stimulates diversity and inclusion
- Hybrid Working Schedule: Up to 3 days on average of teleworking with a 4EUR allowance per day worked from home.
- Transportation Costs: Nokia will support you with the cost of coming to our Office, might that be by Public Transportation (100% paid) or Private Car or a Private Shuttle or a Bicycle.
- Nokia Edu: Access to a Platform where Nokia invests in the continuous learning and professional development for all employees in many areas, with the possibility of requesting funds for external training courses that are not available in Nokia Edu.
- Share Action Plan: a company-run progr