Account Manager

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About Us

Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyriba’s real-time data and AI-empowered tools empower its 3,000 customers worldwide to quantify exposures, project cash and liquidity, and take action to protect balance sheets, income statements and cash flows. Kyriba manages more than 3.5 billion bank transactions and $15 trillion in payments annually and gives customers complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information, visit


About the role

Kyriba is hiring a talented Account Manager responsible for managing a portfolio of customer accounts. This specific role will focus on SMB accounts, typically with ARR under $50K. This is a quota carrying position, focused on both customer retention and growth through bookings. Through a customer-first mentality, this role serves as a key relationship for the Kyriba customer base.

Essential duties and responsibilities- Responsible for developing and maintaining relationships and expanding the Kyriba footprint for existing customers in the SMB market.- This role has a heavy focus on renewals for some of Kyriba’s smaller accounts, but also focuses on upsell opportunities.- Ensure protection of current revenue through proper renewal management and execution.- Complete renewal audits (with support of CSM) and determine appropriate renewal strategy for portfolio of account.- Drive strategic net new, expansion, and renewal business of Kyriba solutions within enterprise/SMB accounts.- Coordinate with all supporting teams at Kyriba, including pre-sales, value engineering, PS, partners, support, product, and more.- Work hand-in-hand with the account team (CSMs, SAMs, Management) to determine and execute on account plans.- Execute on sales/bookings and renewal goals on a quarterly basis, and demonstrate strategic planning of your territory.- Effectively differentiate KYRIBA offerings from competitive alternatives and create customer preference for these offerings.- Manage and deliver quarterly revenues with accurate forecasting of the pipeline and full transparency through the status of opportunities.- Build Pipeline, including both large, strategic opportunities as well as transactional expansions.- Create and deliver quality presentations and proposals for customer consumption.- Manage internal escalations as required, ensuring accountability from other supporting teams within Kyriba.- Manage the overall customer relationship, ensuring appropriate support at the operational, transactional, and strategic level.- Communicate with management appropriately to ensure forecasts are accurate and potential risks mitigated.- Ongoing learning of market and industry supported (treasury, payments, cash management, risk management, working capital)

Education, Experience & Skills- Bachelor's Degree strongly preferred- At least 2 years proven experience in SaaS selling.- Strong track record of sales quota achievement and pipeline generation.- Business development skills as well as a strong understanding of how software deals are transacted.- Ability to build strong relationships with Clients based on reliance & expertise- A charismatic team player, with the proven ability to be part of a high-performance organization.- Experience in selling SaaS solutions- Proficiency in MS/Google tools: Word, PPT, XLS- Experience managing a sales pipeline, renewal forecasting and bookings forecasting in a tool such as Salesforce- Comfortable managing through conflict and escalation.- Self-starter with strong time management and organizational skills.- Proven track record managing multiple priorities at a time.- Ability to thrive in a changing environment of a growing team and organization.- Excellent communication skills - oral and written.- Ability to work across multiple teams internally- Ability to travel, up to 25% to be onsite with clients or at events- Degree in Finance, Accounting, Treasury, Business Management, or equivalent preferred.- Background working in Treasury, Finance, or Payment is preferred.