Customer Success Junior

il y a 2 jours

Lyon, France AZEOO Temps plein

**Customer Success Junior**:

- Full time- Lyon - FranceCustomer Success Junior with at least 3 years' experience in B2B SaaS. Key role in customer care, support and upselling. Hybrid position in Lyon.

**Customer Success Junior**:
**Company**: AZEOO
**Sector**: B2B SaaS for fitness professionals
**Location**: Hybrid position (Lyon / Telecommuting)

**Job summary**:
We're looking for a passionate and experienced Customer Success Junior to join our dynamic team. You'll play a key role in helping our customers deploy customized SaaS solutions, mainly in our white-label offering for fitness professionals.

**Main responsibilities**:

- Support customers in deploying and personalizing their white label.
- Provide high-quality customer support, responding effectively to different requests.
- Participate in the continuous improvement of internal processes and our Helpdesk.
- Actively contribute to upselling our services to existing customers.

**Profile sought**:

- ** Experience**: Minimum 3 years' experience in B2B SaaS.
- ** Training**: Technical and/or commercial training.
- ** Key Skills**:

- Excellent listening skills and customer focus.
- Rigor, organization and a strong sense of responsibility.
- Mastery of software tools and technological fluency.
- Excellent communication skills (written and oral).
- Excellent level of English.
- A spirit of initiative and a passion for start-up environments.

**Corporate culture**:

- A unique opportunity to contribute to the success of an innovative startup in the fitness sector.
- Dynamic, collaborative work environment.
- Professional and personal development opportunities.
- Competitive compensation and benefits.

**Join us**:

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