IT Support Specialist

il y a 7 jours

Paris e, France Flink Temps plein

Company Description

We are Flink - your online supermarket revolutionizing the way you do your grocery shopping. With a wide selection of over 2,400 high-quality products, we aim to deliver to your door in minutes. We put our customers first and ensure all products delivered are fresh and nutritious. Additionally, we can customize our national assortment to be able to offer you unique local products in every city. Our delivery hubs are located in densely populated inner-city locations and we strive to be sustainable by delivering on electric bikes and using packaging that can be recycled.

We are looking for an **It Support Specialist (M/F/d)** who will support us in France with general IT tasks as part of the global IT team. The focus is on independence and self-organization. This position is particularly exciting because improvements in technical and process aspects can be planned and implemented

**Job Description**:

- Part of the IT team providing 1st and 2nd line support to all users across Flink from our HQ team to our Hubs across 60 cities
- Handle onboarding and offboarding, this will include preparing access to all platforms and preparation of devices (Windows and MacOS, iOS & Android) across all employees and all Flink locations
- Manage our hardware inventory, tracking devices, and spend across multiple sources (UEM)
- Monitor all incoming incidents and requests (Jira Service Management) and excel first response and resolution time
- Ensure that the right users have access to the right platforms & services
- Support and monitor the performance of our network infrastructure
- Support, where needed, in the setting up of the IT equipment within our hubs

**Qualifications**:

- Bachelor's Degree in Science, Computer Science, Computer Engineering, or similar
- 1+ years working in IT support, ideally being responsible for 1st and 2nd line support to internal users
- Experience supporting users located across multiple offices and locations
- Experience with both Mac and Windows, understanding the key issues that are faced across both
- Business English skills

Additional Information
- A cool discount off your personal Flink orders, be the first to test out new products
- An ultra-fast learning curve and real prospects for development
- Evolve on very high-impact missions, within dynamic and caring teams
- The opportunity to complete your network quickly by meeting your collaborators during informal events
- Coverage of the transport ticket and the Alan mutual insurance up to 50%
- New premises in the heart of Paris, a stone's throw from Bonne Nouvelle station
- It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion_
- P.S. Please share the ENGLISH VERSION of your resume. Flink is an international company and is using English as a main languege to communicate._

  • IT Support Specialist

    il y a 2 jours

    Paris, France Convelio Temps plein

    **\uD83C\uDFA8 Who Are We? Convelio is a licensed freight forwarding startup evolving at the intersection of Tech, Logistics and the Art World. The startup specialises in the global shipping of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise. We've developed our own proprietary algorithm to offer competitive real-time...

  • IT Support Specialist

    il y a 1 semaine

    Paris, France Pigment Temps plein

    €900 - €1,500 a month **Le Rôle** Pigment a structuré son département informatique interne avec un responsable IT interne relevant du CISO et un technicien IT junior. L'équipe IT s'agrandit maintenant pour soutenir plus de 300 utilisateurs avec une croissance très rapide en 2024.Nous recherchons un spécialiste IT en alternance motivé pour...

  • IT Support Operations Specialist

    il y a 4 jours

    Paris, France BlaBlaCar Temps plein

    **About BlaBlaCar** - BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 700+ employees counts over 50 nationalities and is spread across our 6 global offices, 30% working fully remotely. **Your Mission** We are looking for an IT Support Operations...

  • IT Support Specialist

    il y a 2 semaines

    Paris, Île-de-France Titmouse France Temps plein

    Vos missionsTitmouse France recherche un(e) IT Support Specialist / Office Manager débrouillard(e), à l'aise avec la technologie et organisé(e), pour rejoindre son studio parisien. Ce poste hybride combine du support informatique pratique et des responsabilités de gestion de bureau, afin de garantir à la fois un environnement technique fluide et un lieu...

  • IT Support Specialist

    il y a 1 semaine

    Paris, Île-de-France Titmouse Temps plein

    Vos missionsTitmouse France recherche un(e)IT Support Specialist / Office Managerdébrouillard(e), à l'aise avec la technologie et organisé(e), pour rejoindre son studio parisien. Ce poste hybride combine du support informatique pratique et des responsabilités de gestion de bureau, afin de garantir à la fois un environnement technique fluide et un lieu...

  • IT Support Specialist

    il y a 2 jours

    Paris, France Avanade Temps plein

    Avanade France is seeking an IT Support Specialist to support our France team and Paris office. Avanade is a global company and part of Microsoft and Accenture. Our France team has all the advantages of a smaller organization, but we also benefit from our global network. **Come join us**: As an IT Support Specialist, you will leverage your technical...

  • IT Support Specialist

    il y a 2 semaines

    Paris, France Compliance Solutions Strategies Temps plein

    **Why Confluence** Over the past several years we have undergone a great deal of positive change and growth to become the company we are today. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of this would have been possible without the...

  • IT support specialist H/F

    il y a 2 semaines

    Paris, Île-de-France Free-Work Temps plein

    Notre client dans le secteurHigh-techrecherche un/uneIT Spécialist H/FDescription de la mission:Au sein de l'équipe IT, l'IT Specialist est le premier point de contact pour les collaborateurs concernant les problématiques techniques.Il/elle assure le support utilisateur, la gestion du matériel, ainsi que le bon fonctionnement de l'environnement...

  • IT Support Specialist

    il y a 2 jours

    Paris, France Equativ Temps plein

    **About the team** Our IT Support team is composed of experts who strive to create a unique work environment for all Equativ employees. The team partners with all departments across the globe and is driven by collaboration, measurable results and personal accountability. All the team members are change agents and are passionate about what the future can...

  • Junior IT Support Specialist

    il y a 2 semaines

    Paris, France TechBiz Global GmbH Temps plein

    At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Junior IT Support Specialist specialist to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilities Assisting in solving...