IT Business Process Specialist
il y a 5 jours
**Your next adventure awaits here**
As an **IT** **Business Process Specialist** you will work closely with a diverse group of international colleagues to identify process inefficiencies, evaluate existing technology solutions, and propose new, technology-enabled solutions that address team’s challenges. Your goal will be to coordinate solution implementation and empower teams to be self-reliant in adopting and maintaining these processes moving forward.
**Key Responsibilities**:
- **Consulting & Analysis**: identify pain points and analyze existing workflows. Work to align potential solutions with overall business priorities.
- **Solution Design & Implementation**: Develop and implement technology solutions (e.g., SharePoint, Power Automate) to streamline processes, eliminate redundancies, and enhance team efficiency.
- **Change Management & Training**: Empower teams through clear documentation, training sessions, and ongoing support, ensuring they can adopt and sustain the new solutions autonomously.
**The Perfect Match**
We are looking for a proactive and empathetic individual who is comfortable with technology-enabled solutions and has a knack for problem-solving and a desire to streamline and improve business processes. You'll excel in this role if you have:
- **Strong communication skills**: Ability to listen actively, understand the core of issues, and convey solutions clearly.
- **Analytical mindset**: Aptitude for breaking down complex problems and finding effective solutions.
- **Empathy & Adaptability**: High emotional intelligence to understand user challenges and ensure solutions fit their needs realistically.
- Ability to **work independently** and manage multiple projects, while still being comfortable with collaboration and feedback.
- Experience with SharePoint (as an advanced user or administrator), or other document repositories within an enterprise context.
- **Understanding of workflow automation solutions, **such as Power Automate, Zapier, UIPath Robots or other low-code platforms
- Advanced level of **English** (required); another language is a plus.
**What we offer**
- Comprehensive onboarding, mentoring, daily team meetings & regular 1:1s with your manager based in the US
- A dynamic international work environment with strong team relationships;
- Opportunity to work from home, up to 3 days a week
- Various employee benefits (teambuilding and other events, fruit in the office, workshops,...)
- Possibility of parking;
- Additional training
**Join Questel, a growing international group, and live a great human adventure**
Your interview process:
- 1st interview with Tiphaine, EU Recruiter
- Technical interview with Nino, your future manager
- Last interview with Yann, VP IT & Infrastructure
**Job Location**: Sophia-Antipolis, London or Ljubljana - willingness to **travel occasionally** for workshops, project coordination, and trainings.
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