Remote Medical Transportation Customer Service/Scheduling_19650

il y a 2 semaines


Job, Auvergne-Rhône-Alpes, France Living For Tomorrow Temps plein

This is a remote position.

What to Expect

Assist Members

  • With transportation to and from appointments
  • Ensure those waiting for a ride receive transportation
  • In resolving issues with previous appointments
  • With a transportation recovery where a scheduled trip has failed
  • With benefits eligibility
  • Given the nature of certain types of calls, some members may express feelings of distress, impatience, fear, or anxiety. This can pose a challenging situation to handle. However, the experience can also be highly rewarding, having the opportunity to provide valuable assistance to these members.
  • Navigate through multiple client systems by utilizing function keys to ensure accurate processing of ride transportation.
  • Collaborating with various departments within the department to effectively address and resolve transportation and eligibility issues.

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