Customer Experience Specialist

il y a 6 jours

Job, Auvergne-Rhône-Alpes, France HelloPrint Temps plein

Job Description
Your Adventure Starts Here
Ready for a once-in-a-lifetime opportunity in vibrant Valencia? Do you want to work in the sun, grow in a high-performance team, and become part of one of Europe's most ambitious scale-ups? Then HelloPrint is your place to be.

From our office in Valencia, we make sure our customers
love
us—by delivering a 9+ WOW experience. As we continue to grow, we're looking for a new English-speaking superstar to join our team. Someone who's passionate about people, excited about delivering amazing service, and eager to learn in a fast-paced, international environment.

Meet the Team
You'll join our diverse and driven Customer Experience team—full of international colleagues who are all working toward one goal: happy customers. We support each other, challenge each other, and have fun along the way.

What You'll Do

  • Be the first point of contact for our American customers via phone, email, and chat.
  • Guide customers to the right product or service by proactively offering advice and solutions.
  • Deliver service with a smile and live our core value: Think Like a Customer.
  • Collaborate with design, production, and logistics teams to ensure a flawless customer experience.

Do you think you are the missing piece of the puzzle? Keep reading

Job Requirements
What We're Looking For

  • Fluent English speaker (native or near-native)
  • Any advance level in the following languages is a plus: French or Dutch.
  • Experience in Customer Service or a people-facing role is a big plus.
  • Passionate about problem-solving, communication, and customer happiness.
  • You enjoy structure but thrive in a dynamic, ever-changing environment.
  • A great team player who's always ready to support others.
  • Already in Valencia or willing to relocate soon.

Start your new career abroad today Read more about Customer Experience at Helloprint in sunny Valencia.
Perks & Benefits

  • Work on-site in sunny Valencia, hybrid or remotely
  • Join 100+ international colleagues from 30+ nationalities
  • Free breakfast, lunch, and healthy snacks — all on us
  • Weekly Spanish classes to help you settle in
  • A free bi-weekly Bueno Bootcamp
  • Attractive discounts on Urban Sports Club for a wide range of sports
  • Support with Spanish relocation & administration
  • A dynamic, entrepreneurial, and international environment
  • A community of like-minded young professionals in Valencia
  • Opportunities to Design Yourself and grow fast in your role
  • Friday drinks, seasonal events & the best HelloPrint parties
  • A unique company culture — HelloPrint is Great Place To Work-Certified
  • Real challenges in a fast-growing e-commerce company

Start Your HelloPrint Adventure
Take the leap and start your international career in Valencia. Grow your skills, meet incredible people, and make a real impact. Sound like you? We'd love to meet you.

Apply now and let's make WOW happen.

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