Inside Sales Representative

Job Title

Common accountabilities:

- Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to own area. ​

- Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.​

- Works with a moderate level of guidance and direction from manager.

Specific accountabilities:

• Participate in the preparation of the quarterly sales plan and identification of the target customer and prospect groups using dedicated analytical tools in Qlick and CRM

• Using virtual selling tools (video calls, live presentations - Teams, Zoom) identify and qualify business opportunities by establishing and developing relationships with top level executives with a minimum number of daily/weekly/monthly call numbers set by the manager.

• Coordinate and participate in RFP/RFI responses and follow-up.

• Promote and sell products, services and solutions through direct contacts, virtual events and road shows (webinars). Support the delivery of the marketing plan by analyzing webinar outcomes, following up on webinar attendees and support the awareness and educational digital activities in 1-to-1 or 1 to-many activities.

• Using virtual selling tools, deliver business or product presentations. Also, bring product experts who may be based in their markets/regions to enhance the relationship and improve the probability of successful sales.

• Identify customer specific needs and deliver compelling virtual sessions to present the proposal and using digital tools walk the customer through the implementation/onboarding process.

• Using various digital communication channels (email, instant messaging, video calls, etc.) manage and negotiate to achieve a deal closure.

• Actively participate in the campaign driven sales process, handle leads created as part of the campaigns and report on the campaign progress daily logging activities performed in the CRM.

• Report weekly or bi-weekly to your Inside Sales Head (Cluster) on the campaign progress and provide insights and market intelligence.

• Ensure correct customer approach rate on monthly, quarterly and yearly basis, as defined by management.

• Monitor and manage the sales pipeline velocity at desired level.

• A critical mission and purpose – At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.

• A truly global DNA – Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

• Great opportunities to learn – Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

• A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

• A complete rewards offer – Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.

• A flexible working model – Embrace our flexible working model, enabling you to excel wherever and however you work best.

• A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

• A Reliable Company – Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

• Online application: Submit your online application and our Talent Acquisition team will get in touch if your skills match the role. 

• Phone Interview: We'll get to know each other with a short casual conversation. You'll also have the chance to ask questions. 

• Online Testing: Depending on the role you applied for, you may have to do some online tests. 

• Interviews: First, you'll meet one of our talent teams. Then you'll have an interview with a member or members of the team you're looking to join. 

• Offer: Our Talent team will make you a job offer and welcome you to your new role with us. 

• Join our global team: Where you can develop your skills and build an international career that matters. 

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Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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