Senior Inside Sales Representative

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us

As a Senior Inside Sales Representative, you'll play a key role in supporting Figma's growing base of mid-market, enterprise, and strategic customers. You'll lead the end-to-end renewal process for a specific set of accounts, including those in coverage for reps on leave, to-be-hired territories, and sophisticated or multi-org customers. You'll partner closely with Sales, Customer Success, Legal, Procurement, and Finance to drive timely renewals, accurately forecast, ensure a seamless customer experience, and identify expansion opportunities.

Building on the success of our inbound renewals model, this role expands coverage to Figma's largest and most sophisticated customers—helping scale renewals operations across our global business.

This is a full-time role based out of our Paris, France hub.

What you'll do at Figma:

• Own and manage a portfolio of renewal opportunities across Mid-Market, Enterprise, and Strategic customer segments, maintaining a healthy pipeline to achieve quarterly and annual targets
• Build trusted relationships with key partners to understand their business objectives and align Figma's solutions to their goals
• Lead end-to-end renewal cycles, from proactive outreach and negotiation to deal execution and billing coordination, ensuring timely closures and growth, including independently running accounts without direct sales coverage
• Negotiate renewal terms and pricing to balance customer needs with Figma's business objectives
• Partner cross-functionally with Account Executives, Sales Leaders, Customer Enablement Managers, Deal Desk, and Legal to streamline processes and remove blockers
• Identify and pursue expansion opportunities within the renewal motion, such as additional licenses, and collaborate with Sales on more sophisticated initiatives like product add-ons or Enterprise plan upgrades
• Contribute to the ongoing evolution of the renewals playbook by identifying process improvements and sharing insights that enhance team efficiency and consistency
• Leverage data and account insights to anticipate risks, prevent churn, and drive strong renewal performance across your book of business

We'd love to hear from you if you have:

• 1+ years of customer-facing experience in supporting or leading customer renewals, account management, or inside sales, ideally within a B2B SaaS environment
• Strong written and verbal communication skills in both English and French, with the ability to engage and influence customers and internal partners, and collaborate effectively across Sales, Success, Support, Billing, and Marketing teams
• Excellent organizational and time-management abilities, with a proven track record of managing multiple renewal cycles simultaneously
• Comfort working with sophisticated deal structures, multi-org accounts, and diverse stakeholders (including procurement, finance, and legal), combined with strong negotiation, forecasting, and closing skills focused on achieving commercial targets
• Technical proficiency and curiosity to learn Figma's platform, sales processes, and evolving policies, along with a proactive, growth-oriented mindset that is adaptable to change and motivated to exceed goals

While it's not required, it's an added plus if you also have:

• Experience using Salesforce, Ironclad, and similar tools to lead renewals and deal workflows
• Familiarity with SaaS subscription models and renewal metrics (GRR, NRR, expansion rate, etc.)
• Additional language fluency in Spanish, Portuguese, or German

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your experience doesn't align perfectly with the points outlined, we encourage you to apply anyway — you may be just the right fit for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
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or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations- These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.