Key Account Manager
il y a 3 jours
Founded in 2018, The Brand Collector is the first sourcing and distribution solution dedicated to second-hand luxury professionals.
Experienced in working alongside several hundred partners (marketplaces, department stores, depot-sales, personal shoppers, etc.), The Brand Collector is expanding its network day by day with a simple goal: to become the world leader in the distribution of second-hand luxury goods between professionals.
The Brand Collector is aware of environmental issues and the impact of current consumption patterns, and aims to offer a more responsible and accessible alternative to the coveted world of luxury.
Vos missionsIn collaboration with your team partner and two interns, your goal is to respond to client requests, build customer loyalty, and increase revenue.
- Manage an existing portfolio of clients, ensuring their satisfaction and retention.
- Identify and develop new business opportunities to grow the portfolio.
- Qualify inbound leads and prospect new accounts (cold calling, emailing, LinkedIn, etc.).
- Identify prospects' needs, present tailored solutions, and book meetings for the sales team.
- Handle daily customer relations (order follow-up, specific needs, customer care).
- Find solutions that meet customer expectations while aligning with the company's objectives.
- Maintain HubSpot CRM with all lead, opportunity, order, and meeting data.
- Participate in weekly reporting with the sales team.
- Support continuous improvement of sales processes and share best practices.
Interpersonal and communication skills with the ability to quickly build trust and persuade.
- Strong negotiation skills.
- Strong hunter mindset, resilience, and results-oriented approach.
- Highly organized, detail-oriented, and able to prioritize effectively.
- Comfortable with CRM tools (HubSpot is a plus).
- Strong written and verbal communication skills in English, French and Italian.
- Team player, versatile, and motivated by challenges.
- An interest in the world of luxury goods and leather goods would be a great plus.
Join a fast-growing company and experience a highly formative internship.
- The opportunity to be a driving force behind the company's development.
- Flexible, open-minded management, able to adapt quickly to new ideas.
- A great working atmosphere with a fun team that's 100% ready to listen.
- The possibility of being hired on a permanent basis at the end of your internship.
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