Customer Account Advisor

il y a 1 jour


Caen, Normandie, France CA Recrute Temps plein


Informations générales

Entité de rattachement

Crédit Agricole Normandie  

Référence

Siège social

CAEN CEDEX

Métier

Banque – Marché des particuliers


Titre du poste

Customer Account Advisor H/F


Description du poste

Who are we?

Joining the Crédit Agricole means becoming part of an international group present in 46 countries, with 145,000 employees and 53 million customers.

Crédit Agricole is one of Europe's leading banks, and France's largest bank, providing personal banking to 30% of the French population, 1 in 3 businesses and 8 out of 10 farmers.

Joining Crédit Agricole Normandie means becoming part of a mutual bank, 100% human and 100% digital, with 2,024 employees, working for 784,052 customers, within the network and in the support functions at head office.

We are the leading financial backer of the regional economy, and the only full-service institution that decides and acts across its entire territory of Calvados, Manche and Orne.

Customer Account Advisor

Job description: 

CA Britline is the English speaking branch of Crédit Agricole Normandie. We offer a full French Banking Service by telephone and internet for clients residing in the UK, Ireland and France. We provide expert financial advice to our customers with information and the best options to assist them in their personal projects in France. We provide bank accounts, insurances, investments, mortgages and currency solutions.

Your role: 

Working in a busy modern office with a friendly and professional team. You will:

Provide an efficient service ensuring that our customers always have their banking issues resolved professionally and promptly and have an overall positive banking experience.
Be passionate about customer service, listen to customers' needs and goals and offer guidance to steer them towards appropriate solutions.
Demonstrate strong organizational skills to ensure that customer expectations are met.
Progressively advise clients on all aspects of their banking and insurance needs.


Profil

Contrat

CDI


Localisation du poste

Normandie, Calvados (14)


Géolocalisation de l'offre


Caen

Critères candidat
Niveau d'études min. requis

Bac+2


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