Occupational Assistant

Job Description:

Type of contract : Fixed-term contract of 3 months

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

About the job

Job purpose

The occupational health medical assistant supports the occupational physician and/or the multidisciplinary team to ensure the smooth execution of medical and administrative activities related to employees' health surveillance.

Main missions

• Welcoming and supporting employees:

• Greet employees during their visits to the service (in person or by phone).

• Prepare medical records and ensure their completeness.
• Collect administrative or health information in compliance with professional confidentiality.

• Explain the procedures of medical examinations.

• Assistance to the occupational doctor and/or the IDEST (occupational health nurse):

• Assist in preparing consultations (medical visits, additional examinations).

• Perform certain acts or examinations according to established protocols (vision tests, audiometry, vital signs measurement, etc.).

• Manage and maintain medical equipment.

• Administrative management of medical records:

• Keep medical records up to date (using MEDTRA software).

• Schedule medical appointments, particularly mandatory return-to-work visits.
• Archive, file, and digitize medical documents.
• Enter consultation or visit reports.

• Communicate with the hierarchical supervisor regarding work-related accidents/commutes or occupational diseases.

• Organization and logistics:

• Responsible for the administrative management of medical service invoices (medical equipment and supplies).

• Participate in the organization of prevention actions or health campaigns (vaccinations, screenings, etc.).

Expected skills & experience

We are looking for someone with the following experience and skills:

Experience

• State diploma of Medical Assistant, Medical Secretary, or equivalent.
• Previous experience in a medical setting is preferred (experience in occupational health is an asset).

Technical skills

• Knowledge of how an occupational health service operates.
• Basic understanding of occupational health, regulations (desired or to be acquired).
• Knowledge of anatomy, physiology, and medical terminology.
• Proficiency in office tools and specialized software (e.g., Médtra).
• Ability to collect simple medical data.
• Ability to organize and manage a schedule of consultations.

Soft skills / transversal skills

• Discretion and respect for professional confidentiality.
• Sense of welcoming and listening.
• Rigor, organization, autonomy.
• Ability to work in a multidisciplinary team.

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.