Senior Account Manager

Purpose of the Job 
 
Our Senior Account Managers work alongside the Regional Account Director to ensure solutions are developed and delivered on time and against operational and financial business targets. This individual also needs to be a strong leader who can focus on the vision and strategies of the account while managing the tactical components of running the daily business, balancing daily support needs with long-term strategy and successfully combine vision and reality into effective plans.
 
The primary areas of spend on this Consumer Healthcare account are 2D Print, Promotional items and Merchandise.
 
As Senior Account Manager you will be responsible for:

Leading a team
Delivering operational excellence 
Delivering effective growth strategies and managing the opportunities for these Clients 
Managing and developing key client relationships 
Managing and owning the project cycle and leading the pitch 
Achieve and excel growth targets 

You will be responsible for maintaining an excellent standard of communication with existing clients and developing relationships and ways of working with new clients.
 
This role combines pitching and strategic planning as well as driving excellent project delivery for existing clients.  Strong Client facing and presentation skills are essential as is a strategic outlook and the ability to question the norm and look outside the box. 

Please submit your CV / Resume in English

Key Responsibilities 

The Senior Account Manager proactively finds opportunity by looking for the best way of maximizing delivery for the brand and driving this opportunity with our Clients
Managing a dispersed team of Account Managers across Europe
Working with Regional Account Director and strategic sourcing to deliver the best solutions - you will influence client thinking to produce outstanding results
Attending meetings and taking / influencing key briefs from clients showing a clear understanding of requirements and cascade to local teams globally
Deliver excellent service to client with a professional 'can do' attitude at all times
Develop and maintain excellent relationships with key internal and external stakeholders
Providing technical input and advice on projects as required to achieve high quality standards

Knowledge, Skills + Experience 

Experience in 2D Print, Promo items + Merchandise spend / category areas
Strong Client Service experience and has built credible customer relationships at senior level
Team management and leadership experience, ideally across multiple territories
Excellent / Fluent English Language skills
Sound financial reporting and forecasting experience
Good understanding of Marketing Services concepts
Naturally builds and maintains rapport with the client
Is comfortable analyzing and interpreting financial data and produces accurate reports
Works collaboratively with others in pursuit of team goals
Identifies opportunities for continuous improvement
Takes a logical and systematic approach to work
Takes a flexible approach to work and encourages others to do so
Strong negotiation and consensus building skills when dealing with internal customers, stakeholders and team members
Can identify business issues and develop risk mitigation strategies
Ability to deal with the ambiguity associated with working in a fast paced and changing environment
Exceptional communication, problem solving and cross-group collaboration skills
Strong presentation skills, ability to present convincingly to a senior audience
Excellent analysis and critical thinking skills

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