Senior Account Manager Europe

il y a 22 heures

Paris, Île-de-France INFINITY GLOBAL Temps plein

Job Description
We are seeking an experienced 
Senior Account Manager – Europe
to lead and support our locally serviced European clients while contributing to a global, collaborative account management approach. This role is responsible for overseeing account operations, driving profitability, managing client and supplier relationships, and leading cross-functional teams to deliver operational excellence.

The ideal candidate is a strategic leader with strong commercial acumen, proven people management experience, and the ability to manage complex, multi-region offices and suppliers.

Job Requirements
KEY SKILLS & COMPETENCIES

  • Strong leadership, coaching, and people management skills
  • Excellent interpersonal, listening, and communication abilities
  • Proven project management and organizational skills
  • Strong analytical and problem-solving capabilities
  • Experience with purchasing, vendor management, and inventory analysis
  • Knowledge of lean processes, process documentation, and continuous improvement
  • Ability to manage and lead geographically dispersed teams
  • High level of accuracy, attention to detail, and follow-through
  • Comfortable working in a fast-paced, demanding environment
  • Proficiency in Microsoft Office   (Word, Excel, PowerPoint)
  • Fluent in English (written and spoken)
  • Willingness to continuously learn new systems and procedures

MINIMUM QUALIFICATIONS

  • Bachelor's degree in Business, Sales, Marketing, or a related field
  • 8+ years of experience in account management or a related role
  • Proven experience in a managerial or leadership position
  • Strong decision-making and prioritization skills
  • Excellent written, verbal, and presentation skills
  • Ability to manage multiple accounts and stakeholders simultaneously
  • Willingness to travel as required

Job Responsibilities

  • Build and maintain strong client relationships with key operational stakeholders to ensure service excellence
  • Oversee day-to-day account operations, ensuring team members clearly understand roles and      responsibilities
  • Manage and maintain definitive client agreements, ensuring accuracy and compliance with supplier and client terms
  • Maintain up-to-date client documentation, including processes, contracts, and pro forma P&Ls
  • Analyze new and existing business profitability and provide regular reporting on account performance
  • Oversee the successful implementation of new client accounts and related processes and procedures
  • Make financially responsible and defensible business decisions aligned with company policies
  • Review performance metrics to monitor productivity, service levels, and goals
  • Manage sales and purchase orders,  ensuring internal processes are documented and consistently followed
  • Coordinate with vendors to source and deliver products in a cost-effective and timely manner
  • Collaborate across departments (local and global) to ensure seamless client service
  • Lead initiatives to improve productivity, operational efficiency, and process standardization

Job Benefits
Why Join Us

  • Opportunity to lead high-impact European and global client accounts
  • Collaborative, international working environment
  • Leadership role with autonomy and strategic influence
  • Career growth and professional development opportunities

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