Personal Assistant

Personal Assistant to Head of GEM and XL Client Management

La Défense, France

The Global Enterprise Management (GEM)'s mission is to accelerate the AXA Group's B2B growth through tailored 360° management of its key global customers and partners. Based around the world, the team's ambition is to achieve excellence in the way we manage our Business-to-Business (B2B) global partnerships. This means we focus strongly on innovation ecosystems, work on co-building solutions that may transform the world of insurance in the coming years, as we aim to bring value to the millions of customers and employees that our partners assist every day

Fully focused on our most valued Global Partners, our mission is to build, expand and deliver revenue growth, high retention and client advocacy in the B2B space. This includes the development of B2B2Business, B2B2Customer, B2B2Employee across all AXA assets and capabilities. Our operating model relies on a single point of contact per account leveraging central, regional and local teams in a unified way and collaborating with all entities to diversify and deepen our GEMs portfolio for One AXA.

Our operating model relies on agility, flexibility and team spirit as our culture implies growth mindset, can-do attitude, and collaboration.

The role will include providing dedicated support to enable the head of GEM and XL Client Management and the team to carry out their duties efficiently. The PA will work in close collaboration with the Chief of Staff also supporting the Head of GEM and XL Client Management. The role will include diary management, travel management, provision of meeting papers, scheduling of meetings and also events preparation and organization.

The role will be based in Paris. The role will involve liaison with internal and external contacts throughout AXA XL and the AXA Group as well as other external contacts, such as clients and brokers.

What you'll be DOING

Key responsibilities of this role are:

• Efficiently manage the Head of GEM's calendar by scheduling, prioritizing, and coordinating meetings, ensuring adequate time for preparation, work, and travel. Proactively identify scheduling conflicts and resolve them promptly, in close collaboration with Chief of Staff.
• Ensure urgent matters are addressed in a timely manner, and flag critical issues for the Head of GEM and XL Client Management attention.
• Coordinate travel arrangements including flights, accommodations, ground transportation, and itineraries for business trips, ensuring cost-effectiveness and adherence to company policies.
• Prepare and process expense reports accurately, ensuring timely submission and compliance with company policies, and maintaining detailed records for auditing purposes.
• Organize meetings and events (GEM Connected, Staff meetings, Market visits…), including preparing agendas, inviting attendees, arranging logistics (venue, equipment, catering).
• Proactively anticipate the executive's needs by managing priorities, providing briefing materials, and identifying potential issues before they arise, enabling smooth daily operations.
• Manage processes including approvals in tools like CONCUR, COUPA, SILVA, etc....
• Handle sensitive information with discretion and confidentiality in all interactions and documentation.
• Continuously seek process improvements to enhance efficiency, streamline administrative procedures, and support organizational goals

What you will BRING

We're looking for someone who has these abilities and skills:

• Excellent Organizational & Time Management Skills Ability to manage multiple tasks efficiently, prioritize effectively, and maintain a structured approach together with ability to manage busy schedules, balancing competing priorities, and meeting deadlines.
• Strong Communication & Interpersonal Skills Clear, professional written and verbal communication; adept at facilitating internal and external communication. Diplomatic, approachable, and capable of building positive relationships with stakeholders at all levels.
• Discretion and Confidentiality Proven ability to handle sensitive information with integrity and discretion.
• Proactive and Anticipatory Thinking Ability to foresee needs, identify potential issues, and take proactive steps to address them.
• Attention to Detail Precision in preparing documents, managing schedules, and recording minutes.
• Technical Proficiency Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), calendar management tools, travel booking platforms, AI (SecureGPT) and expense management software.
• Problem-Solving Skills Ability to handle unexpected situations calmly and efficiently, and resolve issues promptly.
• Adaptability and Flexibility Comfort with changing priorities and a dynamic work environment.
• Resilience and Stress Management Maintaining composure and productivity under pressure.
• Service Orientation Commitment to supporting the Head of GEM and XL Client Management's  and GEM team's needs
• English and French (written & oral)

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.   At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at   AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We're committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action:  We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see