Senior Account Manager

We are looking for an experienced Senior Account Manager (SAM) to join our in-market client team for one of adm Indicia's largest global accounts. This role is the operational lead in-market, coordinating complex projects across creative, production, and sourcing teams.

The SAM will be a key point of contact for client stakeholders, ensuring projects are delivered on time, on budget, and to the highest quality standards. We are particularly seeking someone with strong POS (Point of Sale) and retail activation experience, able to oversee end-to-end print and POSM production and deliver exceptional shopper marketing outcomes.

This role requires strong project management skills, a proactive mindset, and the ability to drive collaboration and continuous improvement across teams.

• Manage day-to-day client projects from briefing to delivery, maintaining clarity, accuracy, and control.
• Build and maintain strong client relationships, acting as a reliable, solutions-focused partner.
• Collaborate closely with creative, performance, and production teams to ensure alignment and timely delivery.
• Contribute to strategic planning, scoping, and briefing sessions to meet brand, shopper, and procurement objectives.
• Oversee POSM and retail activation projects, ensuring high-quality delivery across all touchpoints.
• Uphold quality control standards and ensure outputs comply with brand, budget, and timeline requirements.
• Support internal reviews and retrospectives to improve processes and implement best practices.
• Maintain consistent documentation, status tracking, and reporting to keep all stakeholders aligned.

• Minimum 6 years' experience in client services, marketing, print/POSM production, or retail campaign delivery (agency experience preferred).
• Strong experience in POSM, retail activation, and shopper marketing.
• Proven ability to manage complex, multi-stakeholder projects in fast-paced environments.
• Excellent project management, organisational, and time management skills.
• Strong communicator and relationship builder, capable of managing multiple stakeholders.
• Commercially aware with strong budget management skills.
• Proactive problem-solver, able to identify risks and recommend solutions.
• Comfortable navigating ambiguity and adjusting plans when required.
• Fluent in English and the local market language.
• Based in-market and available to work from the client's office daily.

adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.

As a next-generation brand activation agency, adm Indicia's purpose is to simplify our clients' below-the-line marketing, build sustainable ROI and engage their customers across the path to purchase. Everything we do is optimised through leading strategic capability and actioned through executional excellence.

We transform marketing compromise into a powerful co-promise, creating and activating meaningful brand experiences that drive ROI. Brands have had to juggle multiple agencies, struggle to see value in ever-increasing customer data, and deliver disconnected digital and physical experiences – just some of the compromise frustrating marketing for too long. With joined-up strategy, execution and seamless activation, our combined expertise means we can help brands deliver impact through every stage of the customer journey.

Founded in 1992, we have a global footprint with 46 offices in 33 countries, allowing us to deliver local activation of global strategies for brands across the world. Recognized with a platinum rating by EcoVadis for sustainability, we are experts at identifying the most impactful and sustainable solutions for over 800 brands around the globe.