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Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.
Did you know Wärtsilä has delivered 79 GW of power plant capacity and more than 130 energy storage installations in 180 countries around the world?
In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?
We are now looking for a Service Account Manager to join our Special Applications Business which is part Wärtsilä Energy Business Services.
The position is permanent job. The preferred location for the position is in Surgères, other locations in France like Paris are possible locations.
Context
In this position, your work will be part of the Sales team of the Special Applications Business which customers are Nuclear Operators for the maintenance of Emergency Diesel Generators (EDG) and the French Army for the maintenance of Battle Tanks engines.
You will not be working alone, even though the work requires a high level of independence, as you will have the support from the Sales Team, Parts coordination team and Sales Support Team to prepare the offers and the contracts. You will also receive the support of the Technical Department, the Supply Chain department, the Obsolescence Team and from the Operations Department.
For us to be the best match, we expect you to have a good understanding of Nuclear & Military Business criticality and complexity and experience from working with large accounts. As an ideal candidate, you have experience in Sales, used to deal with complex terms and conditions and knowledge in Nuclear Liabilities.
Your Customers will be from Wärtsilä Special Applications major Customers.
What will you be doing
As Service Account Manager, your work will focus on these responsibilities:
- Manage the customer relationship on the Sales side
- Develop with the contract management team new sales opportunities
- Put in place Long Term Contracts according to Special Applications strategy.
- Lead the Contract / offer preparation together with the Sales Support Team
- Organize, Attend and Lead meetings with Customer to present, negotiate offers / contracts
- Update CRM, prepare and present all offers and contract reviews in accordance with internal procedures and quality insurance manual and nuclear business contracting policy.
- Issue MOM of all relevant meetings
- Organize Weekly Internal Meetings and Monthly meetings with the customers
- Prepare and follow action plan further to the meetings
- Send offers, organize offer feedbacks with customer / SAM / Operations
- Update CRM accordingly
To be successful in this role, we expect you to:
- Be able to speak English and French with your Customers
- Create Customer intimacy with different Stake holders on the customer side
- Listen to the customer
- Develop with them the right opportunities to prolong the life expectation of their engine for the next 20 years
- Be present on the large exhibitions that take place in this business
- Collect market information to understand the business needs and generate new opportunities
In this role, some travel is required to meet with your customers. Thus, we hope you to be ready to travel approximately 15%, even though most of the meetings are held virtually.
Last application date:
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on
#wärtsiläenergy
