CRM Expert – Salesforce

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

At Ayvens we have an opening for a CRM Expert – Salesforce (experienced).

What are you going to do?

As our new CRM Expert – Salesforce, you will play a pivotal role in bridging the Product Management team and the Salesforce Delivery team. You will ensure that Salesforce solutions effectively support our business goals by challenging requirements, validating solution designs, securing application consistency, and guiding countries toward optimal CRM usage.

Your responsibilities will include:

• Supporting Product teams in requirements collection and challenging business needs.
• Ensuring a smooth handover of requests and business processes from Product to Engineering by validating requirement completeness.
• Transferring business requirements and technical tickets to CRM designers.
• Managing and prioritizing the backlog for maintenance sprint releases (quick wins).
• Validating development quality in test environments and assisting with demos and defect qualification during UAT.
• Participating in functional reviews and defining migration scenarios.

Who are we looking for?

The ideal candidate has strong CRM expertise, deep understanding of Salesforce, and excellent collaboration skills to work effectively across departments, cultures, and geographical regions. You balance business value with technical feasibility and thrive in an international, agile environment.

You will have relevant experience in a similar role, preferably holding a Bachelor's or Master's degree in a related field.

Additional requirements include:

• Expertise in Salesforce CRM (Classic + Lightning)
• Knowledge of CRM and DevOps applications
• Ability to write, challenge, and understand Salesforce specifications
• Experience working in an international environment
• Strong problem‑solving skills
• Ability to organize and run effective cross‑team meetings
• Familiarity with Agile methods
• Fluent English is required.
• Availability for international travel depending on project needs

Why Ayvens?  

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

*ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.