Account Manager

il y a 2 semaines

Greater Paris Metropolitan Region, France Theron Solutions Temps plein

Roles and Responsibilities

  • Partners closely with project owner to understand business objectives and overall strategy brand plans as a mean to manage content projects appropriately
  • Facilitates project planning, milestone tracking, status updates and change tracking from the initial kick off meeting until successful project closure as a means to support the development of a high-quality customer-centric deliverable
  • Understands underlying content strategy and technology in order to ensure they help find the best solutions to meet customer and business needs
  • Ensures that new service requirements are delivered to the appropriate stakeholder.
  • Collaborates with the IT Technical Analyst on all technical dependencies as input to End to end project plan and cost estimate for the project
  • Manages delivery teams of Production Partners and serves as an interface between creative and technical teams
  • Provides a package for the ingestion of the Medical Legal Review(MLR) process (no responsibility for the MLR process itself)
  • Execute top-line Quality Assurance(QA) on all assets after production QA and support the project owner's acceptance review.
  • Ensures all prerequisites in the technical pack are available before MLR and before launching the production service request.
  • Support and consult the Project Owner during MLR
  • Upholds client standards adherence from all project stakeholders
  • Manages or ensures proper escalation of project-related risks and issues
  • Tracks project progress and status in the project management tool and reports to Project Owners and Account Leads
  • Act as the central point of contact end-to-end for all digital content projects
  • Manage content creation and content production of Content Production Services projects (requirements management, creative content dependencies, approval milestones, tech. production, and deployment)
  • Accountable for meeting content quality and timelines expectations of all assigned digital content projects in line with business requirements and client standards

Desired Skills and Experience:

  • Experience in Digital Marketing/content production (preferably in the pharmaceutical industry)
  • Excellent client-facing and presentation
  • Resourceful, tenacious, and capable of being calm and decisive under pressure
  • A good facilitator with a consultative mindset
  • Ability to work on your own and in a team
  • Experience in collaborating with a cross-functional internal team located at multiple geographies on day-to-day tasks
  • Strong MS Office skills and good presentation-making skills
  • Excellent communication skills and fluency in the Native French language and English
  • Ability to build strong colleague and client relationships
  • Expert administration skills covering meetings, etc. – meeting organization (always have pre-meetings, clear roles and responsibilities agreed in advance, circulate directions, key people present and Bios, minute taking, etc.)

Work Arrangement

This is a full-time
on-site position requiring presence in the office five days a week in Paris.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

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