CHAS Outreach Team Administrator

Hospice Administrator
Location
: Robin House, Balloch

Salary:
£25,801 - £27,261 per annum (pro rata)

Contract:
1 x Permanent, Full Time (35 hours per week, Monday – Friday)

Closing Date:
Sunday 18 January 2026

Exciting opportunity for an experienced Administrator to join CHAS and support our Outreach Team to deliver vital care to children and families.

"No two days are the same" you will work flexibly and at pace, ensuring accuracy and consistency with exceptional communication, supporting teams that work remotely, in children's homes, hospitals and communities across Scotland.

The Outreach Service extends the care we provide in our hospices, supporting children and families from the early days of diagnosis, throughout the child's life, through bereavement and beyond. As Outreach Team Administrator, you'll provide essential secretarial and administrative support to the Family Support, CHAS at Home, Spiritual Care & Bereavement, and Therapeutic Play Teams. You'll play a vital role in keeping our teams connected and informed, ensuring data integrity, maintaining systems, and coordinating information so they can deliver exceptional care wherever families need it - at home, in hospital, or in the community.

Our outreach teams provide a tailored, holistic support and spiritual care for the entire family offering choices tailored to each unique situation. In this role you will be expected to work autonomously, finding bespoke solutions for teams who are providing support in ways that may vary for every family.

About You
We are looking for a highly organised and professional administrator, who has excellent attention to detail, to provide essential administrative/reception support to the Family Support, Outreach, Spiritual Care & Bereavement and Therapeutic Play Teams.

• Proven track record delivering high quality administrative support in a fast-paced, varied environment
• You will be a confident communicator with great attention to detail and excellent organisational, creative problem solving and prioritisation skills.
• You will have a positive, welcoming and can-do attitude.
• Maintaining confidentiality is a key attribute for this role in addition to ensuring that work is carried out efficiently, effectively and to a high standard in accordance with procedures.
• You must be able to cope with routine and challenging situations, using your initiative and working with discretion and diplomacy.
• A good working knowledge of Microsoft applications in particular Word, Excel, Outlook and Teams are essential. Alongside other applications such as database knowledge, particularly the importance of timely input and regular integrity checks.
• A commitment to CHAS core values, vision and purpose is essential.

About CHAS
CHAS provides unwavering care to children who may die young and their families, at every step on this hardest of journeys.

CHAS aims to reach every family in Scotland with a child who has a life shortening or life limiting condition and our Outreach team is evolving to allow us to meet the needs of the children and families across Scotland wo need us.

Why work with us?
This role is varied and rewarding in that you can see the direct effect that your work will have on the teams you support and the families they support.

• Purpose-Driven: Be a part of something bigger. Your work will support children and families.
• Professional Growth: You'll have the opportunity to develop your expertise, drive innovation, and make a meaningful impact, with support to continuously grow and enhance your skills.
• Supportive peers as part of a high-performing, valued team, you'll have the support of a wider Administration team and opportunity to collaborate with teams across CHAS
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, life assurance, employee assistance programme, access to Blue Light and Perkbox discount schemes, and health and wellbeing support

By joining CHAS, you'll become part of an organisation that prioritises your wellbeing and gives you the space and opportunity to be yourself at work. We provide a wide range of wellbeing tools and resources designed to help you thrive at work. At CHAS, we encourage and empower our staff to take ownership of their own wellbeing, with the support and guidance needed to bring your best every day for the children and families we care for.

Further Information And How To Apply
Visit our careers page to apply: https://chas.current-

Here you will find more information, including

• Full job description
• Full list of benefits
• Contact details to arrange an informal chat with the hiring manager.
• Contact details for support with the recruitment process.

To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.

For an informal discussion about this post, please contact Grace Deighton, Clinical and Care Team Administration Manager, on

For any queries regarding the recruitment process, please contact our HR Team on or by emailing

This role is subject to a Protection of Vulnerable Groups (PVG) check.

Please note the full title for this role is Outreach Team Administrator