Revenue & Digital Marketing Operations Associate

Kaiko offers its clients trusted digital asset market information, empowering businesses with actionable, reliable data. Our data products can be used to inform trading strategies, meet compliance requirements, or assist regulators in market surveillance. Founded in 2014, Kaiko is a global fintech company with offices in New York City, London, Paris, and Singapore.

What We Do 

Kaiko provides financial data products and solutions across four main pillars:

1. Data Feeds: We gather, organize, and distribute market data from over 100 centralized finance (CeFi) and decentralized finance (DeFi) trading platforms to give our clients a comprehensive view of the digital asset markets.

2. Analytics: We operate blockchain infrastructure to collect, process, and distribute detailed market data directly from DeFi protocols, giving our clients a comprehensive view of the DeFi market.

3. Monitoring: Market-level solutions enabling oversight of DeFi markets, CeFi markets, and blockchain-level details like trades, transactions, and supply.

4. Kaiko Indices: Trusted benchmark rates and indices for financial professionals and product issuers, compliant under European Union Benchmark Regulation (EU BMR) regulation.

Our dedicated research arm, Kaiko Research, produces publications read by thousands of industry professionals and cited in the world's leading media organizations. It provides original insights and in-depth analysis on crypto markets using Kaiko's data and products.

Who We Are 

We're a team of over 80 passionate individuals with a deep interest in building data solutions and supporting the growth of the digital finance economy.  We're proud of Kaiko's talented team and are committed to our international representation and diversity. Our people and their values are the foundation of our continued success.

About The Role

Our marketing team is looking for a Growth Operations Associate to own the technical execution of marketing campaigns and revenue operations. Reporting to the Marketing Team Lead, this role requires a technically-minded and data-driven individual looking to grow in a rapidly evolving company. 

Missions & Responsibilities

Your role will focus on the technical infrastructure and execution of our growth engine. You'll be responsible for:

• Controlling the full lead lifecycle in Salesforce and HubSpot, including allocation, scoring, and reporting

• Handling the technical execution of marketing campaigns, including audience building, email building, and webpage creation

• Setting up and monitoring the performance of automated email sequences and nurture campaigns

• Managing email subscription lists and communications preferences in compliance with global regulatory requirements

• Maintaining all core marketing systems, ensuring connectivity and data alignment between them 

• Building and maintaining reporting frameworks and dashboards that track campaign performance, audience growth, and other success metrics for the whole marketing team

• Working closely with sales to understand their needs, and marketing operations processes to match.

About You

The ideal candidate will:

• Be technical, with a strong understanding of marketing and sales technology platforms

• Have an analytical mindset and be comfortable gathering useful insight from large volumes of data

• Love "getting things done", with a strong focus on execution.

• Work with enthusiasm and a can-do attitude.

Must haves

• Professional-level written and spoken English

• 2+ years' experience in marketing operations or revenue operations 

• Hands-on experience with HubSpot

• Working knowledge of Salesforce administration

• Demonstrated ability to build reports, dashboards, and analyze campaign performance

• Familiarity with API usage and data analysis

Nice to have

Interest and knowledge in crypto or digital finance.

Additional information

Start date: ASAP

What we offer: 

25 paid holidays

Work hardware

Great health insurance

Meal vouchers

Contribution to your monthly gym subscription

Contribution to daily commuting

Remote-friendly

Multiple team events (annual retreat, casual drinks, etc.)

An entrepreneurial environment with a lot of autonomy and responsibilities

Talent Acquisition Process:

● Call with HR team member     

● Call with the Hiring Manager

● Case Study and Debrief call

● Cross team interview

Each step is held on a different day, we aim to follow up within a week, and candidates receive a clear explanation of our decision.

Diversity & Inclusion

At Kaiko, we believe in the diversity of thought because we appreciate that this makes us stronger. Therefore, we encourage applications from everyone who can offer their unique experience to our collective achievements.