Coordinator, Key Account Operations

Our Story

Launched in 2015, Sol de Janeiro is a globally recognized, award-winning beauty brand, drawing inspiration from Brazil's beauty rituals, warmth, and spirit. Sol de Janeiro delivers a sensory experience beloved by multi-generational consumers worldwide, with clinically proven results, transformative textures, and transportive fragrances.

Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Paris, London, and Germany. Our commitment to excellence has earned high-profile honors, including being named one of
TIME1
00's 2024 Most Influential Companies,
Fast Company's
2024 World's Most Innovative Companies, and
WWD Beauty Inc's
Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace.

What You'll Do

• We are looking for a MEAI (Middle East, Africa, India) Coordinator, Key Account Operations - MEAI to support the growing business and its operations requirement
• The Coordinator, Key Account Operations - MEAI will be responsible for supporting day-to-day sales operations, and will report to the Regional Key Account Manager
• This position is a permanent contract.
• The position is based in Paris.

What You'll Be Working On

• New Launches Set Up

• Manage retailer deliverables to guarantee new product launches:

• New product forms

• Logistic data
• Regulatory process
• Pricing set up
• Samples dispatch
• Planogram updates

Orders Management

• Follow-up with retailers to secure PO reception as per monthly sales target, assortment and forecasted volumes for newness
• Review order accuracy and implement corrective actions if necessary
• Coordinate with internal (Sales and Warehouse Operations) and external (Retailers, Distributors) teams to secure timely shipments
• Manage free of charge orders dispatch to retailers, agencies and vendors to support the business for registration, events, marketing, PR etc

Commercial coordination

• Maintain assortments and new launch calendars updated, and guarantee clear communication across internal (supply, sales operations, planning, regulatory, marketing) and external (warehouse, agencies, retailers) stakeholders.
• Gather monthly retail sales and stock reports and ensure correct internal reporting
• Run reports and analysis to provide insights and recommendations to the KAM
• Coordinate invoices and credit notes for monthly spends (testers, damaged items, etc.)
• Report on quality issues with internal stakeholders and retailers

Must Haves

• Business School or University Master Graduate, with a major in Business, Management
• Experience in Sales Administration in retail/cosmetics/luxury goods.
• Knowledge and affinity with retail, trade marketing and international business. Interest in the beauty industry is preferred.
• Rigor, attention to details, follow through, adaptability, "can do" attitude, ability to multitask and interact with cross-functional teams and with retailers are essentials for the job.
• Excellent written and spoken communication skills. Capacity to work in a multi-cultural and fast-paced environment.
• Proficiency in English is mandatory. French is highly valued to facilitate team bonding.

Why Sol de Janeiro?

• Competitive salary and bonus program
• Flexible hybrid work environment with opportunities for collaboration and growth
• Inclusive culture that values diverse perspectives and celebrates individuality
• The chance to be part of a fast-growing, award-winning global beauty brand

The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time.

Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Experience Team