Revenue Operations Intern

Swan is Europe's embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software

Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They're on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows, there's still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.

It's a missed opportunity. Business software shouldn't just record financial activity — it should run it.

To learn more about us: About Swan ; Our story.

Swan is looking for a Revenue Operations Intern to support our Go-To-Market (GTM) team (Sales, Marketing, Partner Growth).

Your mission

Your mission is to support performance and efficiency improvements through better reporting, processes, tooling and enablement, working closely with RevOps and GTM leaders.

Main tasks
Reporting, BI & KPIs:

• Participate in generating and updating the weekly GTM KPI/OKR pack for internal routines.

• Support the creation and maintenance of GTM performance dashboards and reports in Metabase (pipeline, conversion, forecast).

• Contribute to QBR / Pre-Pipeline Review decks and recurring business reviews.

• Support monthly performance analyses (new & existing business) and ad-hoc deep dives.

• Help review metric definitions and reporting processes to propose improvements (consistency, automation, data quality).

Tools & Enablement:

• Support HubSpot reporting improvements and basic administration (properties, users, governance).

• Contribute to data quality initiatives (dedup, conventions, required fields).

• Help maintain RevOps documentation: definitions, playbooks, process maps, templates.

• Support improvements to the onboarding program for GTM roles (Sales/Marketing).

• Help prepare and run regular enablement sessions (tools, process updates, best practices).

• Contribute to optimizing the GTM tool stack (e.g., Fathom, Aircall, Planhat, Dust, Lemlist).

• Support implementation of signals and automations with tools like Clay, n8n, Dreamdata (and similar).

• Participate in building and iterating AI agents/workflows to improve GTM productivity (research, notes, CRM enrichment, reporting support).

Sales process, Forecast & Territory

• Support sales process documentation and hygiene (stage definitions, required fields, SLAs).

• Participate in forecast routines (pipeline coverage, risks/opportunities, data quality checks).

• Contribute to territory/segment rules and routing logic documentation.

Your team

You will report to the Senior Revenue Operations Manager, and become the trusted partner of all GTM functions (Marketing, Sales, International,…).

You're a great match if:

• You're currently pursuing a degree in Business, Finance, or a related field.

• You possess good knowledge of Revenue Operations fundamentals, including key metrics and roles.

• You have strong project and stakeholder management skills, which are essential to keep our projects on track and ensure that all the teams are effectively working together.

• You're passionate, curious, and learn quickly. We're always exploring new technologies and approaches to improve our work.

• You enjoy working in a fast-paced, target-driven, and team-oriented environment

• You're autonomous with a "can-do" spirit, able to take ownership of your work.

• You are proficient in using Gsheet or Excel.

• Familiarity with tools such as HubSpot, Clay, or Lemlist is a plus, but not required.

• You're professionally proficient in English.

• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It's okay if you don't tick all the boxes — don't let imposter syndrome prevent you from applying

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we're interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan's success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

  Perks of being a Swanee:

• Meal Vouchers: We provide a meal voucher card to cover your meals on work days.

• Transport: Monthly mobility package for employees. In accordance with the company agreement for sustainable mobilities, you can now use your mobility package to pay for alternative commuting modes.

• Holidays: 2 days of paid leave per month.

• Sports: Thanks to our partnership with Classpass and Gymlib, you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities. The offers are valid in several European cities, as well as online.

• Well-being support: access to Moka Care for mental health and wellness.

• Offsite: Once a year we gather to reconnect, deep-dive into big topics, and relax.

• This isn't a perk, it should be the rule, but diversity and inclusion are important at Swan. We're working hard to get better every day.

Our values:

Swan's core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

Simplicity: Leonardo Da Vinci said: "simplicity is the ultimate sophistication." If something's convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.

Long Term: We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action.

Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners' expectations— whatever it takes.

Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

You can find out more about our culture.

• A 45-min interview with someone from the team

• A take-home case study

• A 30-min last interview with the manager and N+2