Revenue Operations Manager, Customers

**Hi there Thanks for stopping by**

Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We're looking for a **Revenue Operations Manager, Customers** to join our Revenue Operations team in Paris. You will be responsible for owning revenue operations initiatives in our EMEA region with support from our global teams. Our revenue operations team is core to the success of our go-to-market functions and we require someone who will drive operational efficiency and strategic initiatives to support profitable revenue growth.

**What you'll be doing**:

- Working with the Director, Revenue Operations, Finance and regional leadership to provide regional forecasting and capacity requirements against budget
- Understanding key performance drivers of the business and identifying areas of improvement/optimisation including revenue-generating ideas, churn and cost-reduction initiatives
- Enabling the success of regional customer-facing teams through the correct utilization of tooling/systems and processes
- Build or brief relevant reporting or tooling requirements to support the region in achieving budget and goals
- Represent Revenue Operations in regional go-to-market projects
- Drive regular reporting cadences with regional leadership team whereby data/insights/trends are interpreted into actionable strategies and set in motion
- Provide feedback on customer collateral and revenue campaigns
- Build and present business models to support strategic regional initiatives
- Operationalising, incorporating and driving performance of new functions into the current go to market org
- Contribute and collaborate with the wider Revenue Operations team for global revenue initiatives

**What you need to bring**:

- Experience in analyzing customer funnels and go-to-market team performance and coming up with initiatives to drive performance improvement
- Creating process improvements to enable more efficient customer journeys
- Identifying areas for improvement and efficiency gain in systems such as Salesforce and creating requirements and briefing internal systems teams
- Managing multiple stakeholders from manager to SVP level

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try

**What's in it for you?**

Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that's creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

- Lightspeed equity scheme (we are all owners)
- Health & Wellness Credit
- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
- Mental Health Support through the Modern Health App
- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
- People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
- LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
- Time off to volunteer and give back to your community
- Transit benefit if you travel by public transport to the office
- Lunch reimbursement on the days you work from our Paris office
- Healthy snacks and after work organized by the company
- Health insurance with attractive guarantee plan

Lightspeed est fier d'être un employeur respectueux de l'égalité des chances et s'engage à créer un lieu de travail inclusif et sans barrières.

**À propos de nous**

Propulsant les commerces qui sont le moteur de l'économie mondiale, la plateforme de commerce tout-en-un de Lightspeed aide les commerçants à innover afin de simplifier, adapter et offrir des expériences client exceptionnelles. Notre solution infonuagique transforme et unifie les opérations en ligne et hors ligne, les ventes omnicanaux, l'expansion avec de nouveaux emplacements, les paiements internationaux, les solutions financières et la connexion aux réseaux de fournisseurs.

Fondée à Montréal, au Canada, en 2005, Lightspeed est inscrite à la fois à la bourse de New York (NYSE: LSPD) et à celle de Toronto (TSX: LSPD). Avec des équipes en Amérique du Nord, en Europe et dans la région Asie-Pacifique, la société dessert des entreprises des secteurs de la vente au détail, de la restauration et du golf dans plus d'une centaine de pays.