Administrative Assistant

About Us

At Charles Taylor, we believe we hold a unique position in our markets. Our adjusting team is a unique group of experts, specialised in handling commercial losses and claims across major lines and geographies, many of which are large and complex in nature. We manage onshore and offshore claims through four main divisions: Property, Casualty, Technical & Special Risks, Marine, Aviation, and Natural Resources and are proud of our position as a leading global loss adjuster across all our disciplines.

Our Property, Casualty, Technical & Special Risks team is a highly esteemed provider of adjusting and technical services. Our team comprises of chartered loss adjusters, engineers, surveyors, insurance practitioners, arbitrators, mediators, lawyers, registered expert witnesses, and chartered accountants. Leveraging a global, multi-disciplinary approach to major losses, we deliver solutions for complex, high-value cases with a positive and proactive mindset, regardless of size.

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The Role

The Administrative Assistant will provide administrative support to a team of Loss Adjusters and secretarial services for the Paris office, offering an excellent opportunity to work with an entrepreneurial team on a range of diverse and engaging tasks. Please note that this is part time role and a cover for maternity.

Key Responsibilities

• Provide secretarial services for the Paris office, including:

• Answering the telephone and being a first point of contact;

• Overseeing ingoing and outgoing mail;
• Drafting letters and other documentation;
• Ordering office supplies;
• Entering and monitoring expense claims.

• Maintaining a record of absences and holidays.

• Assist the Loss Adjusters with the management of their files, including opening new files, registering documents, updating claims forms, filing documents, data entry and transcribing notes.

• Support with accounting data entry and invoicing administration (following up on invoices and issuing reminders to clients where required).
• Support with the translation and correction of emails and reports in French and English.
• Assist with marketing activities, such as the preparation of client presentations, and the arrangement of events and market seminars.
• Liaise with the other administration teams across Europe to ensure alignment of processes where possible.
• Carry out ad hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
• Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.

Required Skills

• Previous experience in an administration role.
• Fluency in both French and English.
• Excellent verbal and written communication skills.
• IT proficient and able to use Microsoft Word, Excel and PowerPoint at an intermediate or expert level.
• A great team player who can effectively collaborate with others.
• Able to manage own workload and work independently.
• Demonstrates strong attention to detail and organisation skills.

Why join Charles Taylor?

Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.

We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance for professional qualifications.

Equal Opportunity Employer

At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation.

We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.