Desktop support

il y a 1 semaine

Paris, Île-de-France HCLTech Temps plein

HCL Tech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We are powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

Work Location: Paris, Île-de-France, France

Mode of work: Hybrid

Experience required: 5+ Years

Language required:French + English

Overview:

This role focuses on managing and developing workstation infrastructure in an international context. Responsibilities include ensuring smooth operations, technical architecture, and supporting global users. The expert will contribute to maintenance, upgrades, and process improvements. Strong collaboration and communication skills are required. English is mandatory for global coordination.

Responsibilities:

  • Ensure maintenance and operational continuity of workstation services
  • Perform impact assessments and rollback planning
  • Provide Level 3 support for incidents and requests
  • Manage and update workstation infrastructure components
  • Contribute to technical architecture improvements
  • Participate in projects impacting workstation environment
  • Maintain documentation and procedures related to scope
  • Collaborate with international teams and stakeholders
  • Monitor and optimize workstation performance
  • Ensure compliance with security and operational standards

Mandatory skills:

  • Expertise in Microsoft workstation environment (SCCM, MDT, Windows 10/11)
  • Strong knowledge of Active Directory, DNS, DHCP
  • Proficiency in PowerShell scripting
  • Experience with certificate management
  • Knowledge of antivirus and VPN solutions (SEP, F5)

Appreciated skills:

  • Familiarity with Azure and O365 ecosystem
  • Experience in international IT environments
  • Knowledge of WiFi and network security
  • Ability to manage cross-functional projects
  • Understanding of imaging and deployment tools

Job Type: Full-time

  • Desktop Support Engineer

    il y a 4 jours

    Paris, Île-de-France Total IT Global Temps plein

    Desktop Support Engineer- End user supportJob Description DSS(a) Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate...

  • IT Desktop Support

    il y a 2 semaines

    Paris, Île-de-France Infosys Temps plein

    Job Title:IT Desktop Support EngineerLocation:137 Rue du Faubourg du Temple, 75010 Paris, FranceDuration:12-Month Contract (Extendable)Job Type:Onsite | Monday to FridayContract Type:EOR (Employer of Record)Salary:2800 Euros per monthLanguage Requirement:Fluent in English and FrenchJob Summary:We are seeking an experienced IT Desktop / End User Support...

  • Desktop Support Specialist

    il y a 4 jours

    Paris, Île-de-France Total IT Global Temps plein

    ABOUT US:-At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations with...

  • Customer Support Technician

    il y a 1 semaine

    Paris, Île-de-France Insight Global Temps plein

    Must Haves:A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred).3-4 years' technical support work experience.Demonstrate excellent verbal and written communication skills.Excellent interpersonal skills for interaction with internal and external staff.Experience troubleshooting hardware/software...

  • Customer Technical Support

    il y a 1 semaine

    Paris, Île-de-France Insight Global Temps plein

    Insight Global is searching for aCustomer Support Technicianto serve as the primary desktop support specialist for the Paris office, delivering prompt and effective technical assistance to office users. This position is responsible for troubleshooting and resolving issues related to desktops, laptops, mobile devices, and office peripherals.This will be...

  • Technical Support Representative

    il y a 2 semaines

    Paris, Île-de-France Align Technology Temps plein

    Department:Customer SupportLocation:EMEA-FranceDescriptionThis role is ideal for technically savvy professionals with strong problem-solving skills and a customer-focused mindset. As aTechnical Support Representative, you will be the first line of support for dental professionals using our iTero products. You'll handle technical inquiries, resolve software...

  • 9 Av. Matignon, 75008 Paris, France

    il y a 4 jours

    Paris 08 Élysée, Île-de-France Total IT Global Temps plein

    Desktop Support Engineer- End user supportJob Description DSS(a) Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate...

  • Technical Process Specialist- Support Engineer

    il y a 2 jours

    Paris, Île-de-France Infosys Temps plein

    Support EngineerAbout us:Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow Responsibilities:Application and OS Maintenance: Provide maintenance and support services for...

  • Technicien Support IT Anglais Courant H/F

    il y a 1 semaine

    Paris, Île-de-France Size Up Consulting Temps plein

    Description de l'entreprise Bienvenue dans l'univers de Size Up Consulting   Size Up Consulting, est plus qu'une simple société de conseil, elle se positionne comme partenaire engagé dans la réussite de ses clients et de ses collaborateurs, guidée par les 4 valeurs qui fédèrent notre collectif : la proximité, l'excellence, l'épanouissement et...

  • Expert Tableau

    il y a 1 semaine

    Paris, Île-de-France VISIAN Temps plein

    Le bénéficiaire souhaite une prestation d'accompagnement dans le cadre d'expertise sur la création et la maintenance de solutions comportant une partie de data visualisation sur la plateforme Tableau (Serveur et Desktop) Les missions sont : Clarification et qualification du besoinAccompagnement du chef de projet sur les sujets Tableau Desktop et Tableau...