Customer Success Specialist, Life Science
il y a 7 jours
JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including leaders such as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.The RoleAs a Customer Success Specialist, you will play a key role in advancing STEM education by supporting Professors deliver impactful student learning experience. Your goal is to help educators integrate JoVE into their teaching, strengthen engagement, and ensure the retention of subscriptions through measurable outcomes.Responsibilities:Conduct proactive outreach to Professors at subscribing universities, demonstrating JoVE's impact on teaching and student learning outcomes.Drive JoVE adoption in classrooms and courses to deepen engagement with professors and ensure subscription continuity.Build and maintain relationships with key decision-makers, including Department Heads, Professors, PIs and Librarians, through daily outreach via phone calls, emails, 1:1 meetings, and tailored institutional projects.Deliver impactful product presentations and webinars at conferences, university/research center seminars, and workshops to increase usage of JoVE.Provide ongoing support and guidance to Professors to maximize the usage of JoVE in their teaching activities.Please share your resume in English Requirements:A Masters or PhD Degree in STEM discipline.Strong English communication and presentation skills, with ability to influence and inspire.Experience in science communications, academic outreach or other customer-facing roles is preferred.Analytical mindset and comfort working with adoption metrics and usage data.Proven ability to manage multiple projects and stakeholders simultaneously.Independent, results driven with an ability to thrive in a fast paced environment.Why Join JoVE?You can expect compensation package competitively placed within the local marketYour work will directly impact STEM teaching and learning.Opportunity to work with global teams and in an environment that promotes innovation and collaboration.Our strong promotion from within culture draws a clear path to advance your career with us.
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Senior Customer Success Specialist
il y a 1 semaine
Courbevoie, Ile-de-France, FRA Amazon Temps pleinElevate Customer Success with innovative Cloud TechnologyWe're seeking an innovative Customer Success Specialist to transform enterprise contact center experiences through AWS Amazon Connect. You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, driving meaningful technological adoption and creating tangible...
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il y a 7 jours
France Noovy Temps pleinFulltime Freelance Contract OpportunityWant to change your career from Frontdesk/Reservation to Customer Success Specialist (French Market) at Noovy ?Are you passionate about hospitality and love helping people succeed? Noovy is looking for a Customer Success Specialist to join our team, focusing on our clients in the French market. You'll be the go-to...
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il y a 3 jours
avenue Trudaine Paris, Île-de-France, France Payflows Temps pleinJob description AI is rewriting how enterprises run. Payflows is the platform making it happen.The world's largest companies are held back by complexity — disconnected systems, slow approvals, and manual workflows across Finance, Procurement, and Operations.Payflows is building the AI-native Finance OS for enterprise — connecting every process, person,...
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il y a 2 semaines
Rue Saint-Maur Paris, France, France swan Temps pleinAboutSwan is Europe's embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company...
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il y a 3 jours
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il y a 6 jours
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il y a 5 jours
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Director of Strategic Customer Engagement
il y a 3 heures
France Planet Pharma Temps pleinDirector of Strategic Customer Engagement – Pharma & Life SciencesLocation: France- RemoteTravel: 40–50%, including international travelCompany: A global pharmaceutical manufacturing company. This role would be focused on their water contamination portfolioRole OverviewThe Director of Strategic Customer Engagement plays a critical role in driving global...
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Director of Strategic Customer Engagement
il y a 2 heures
France Planet Pharma Temps pleinDirector of Strategic Customer Engagement – Pharma & Life SciencesLocation: France- RemoteTravel: 40–50%, including international travelCompany: A global pharmaceutical manufacturing company. This role would be focused on their water contamination portfolioRole OverviewThe Director of Strategic Customer Engagement plays a critical role in driving global...
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il y a 6 jours
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