Digital Marketing

Beyond Education & Immigration Services is seeking a motivated, organized, and digitally skilled Digital Marketing & Student Support Officer for a full-time remote position. The successful candidate will manage the company's social media platforms, create engaging digital content, respond to messages and phone calls, communicate with students, assist with international university applications, maintain student profiles, and coordinate online meetings. This role is essential to the company's daily operations, digital presence, student recruitment, and international education services. The ideal candidate will be an effective English communicator who can manage multiple responsibilities, work independently, and provide professional support to students throughout their application journey. Success in this role means creating consistent, engaging content, responding promptly to inquiries, maintaining strong student relationships, submitting accurate and timely university applications, and ensuring online meetings and follow-ups are well managed. Responsibilities1. Social Media Management & Content Creation
• Manage company social media accounts, including Facebook, Instagram, TikTok, and YouTube.
• Create, edit, publish, and schedule engaging content, including posts, captions, short videos, reels, stories, and promotional materials.
• Respond professionally and promptly to comments, direct messages, and inquiries across social media platforms.
• Develop creative content promoting international education opportunities, university admissions, visa preparation services, and company activities.
• Monitor social media engagement, identify potential student leads, and follow up on inquiries.
• Maintain consistent branding and prepare regular reports on social media activities and performance. 2. Student Communication & Support
• Handle incoming phone calls, emails, messages, and inquiries from prospective and existing students.
• Communicate with students professionally through email, messaging applications, phone calls, and online meetings.
• Follow up with students regarding consultations, admission requirements, documentation, application progress, and pending tasks.
• Provide accurate information using approved company guidelines and refer complex questions to the appropriate team member.
• Maintain regular communication with students and support them throughout the university application process. 3. University Applications & Student Profile Management
• Assist students in applying to international universities and colleges.
• Create, update, and maintain student profiles in company systems and university application portals.
• Collect, organize, and review student documents for completeness.
• Complete application forms accurately and submit applications after obtaining the required student authorization and internal approvals.
• Monitor application deadlines, missing documents, admission decisions, and application progress.
• Communicate with university admissions teams and representatives when necessary.
• Maintain accurate student records and protect confidential information. 4. Online Meeting Management
• Schedule and coordinate student consultations, team meetings, university meetings, training sessions, and online events.
• Create and share meeting links, invitations, reminders, and relevant materials.
• Host, moderate, and manage online meetings using Zoom, Google Meet, Microsoft Teams, or similar platforms.
• Assist participants with joining meetings and troubleshoot basic technical issues.
• Maintain meeting calendars, prepare agendas, record meeting notes when required, and follow up on action items.
• Ensure meetings are organized, professional, and conducted on schedule. 5. Administrative & Reporting Duties
• Maintain organized records of student inquiries, leads, applications, follow-ups, and meeting schedules.
• Prepare regular reports on student communication, application progress, and social media performance.
• Coordinate with management and colleagues to support daily operations.
• Handle company accounts, student information, and confidential records responsibly.
• Complete other relevant duties related to digital marketing, student support, and education consultancy operations. Qualifications
• A bachelor's degree is preferred. Candidates with relevant practical experience and strong skills may also be considered.
• Excellent written and verbal communication skills in English.
• Strong computer skills and proficiency in email, online document management, and Microsoft Office or Google Workspace.
• Experience managing social media platforms and creating digital content.
• Familiarity with Facebook, Instagram, TikTok, YouTube, Canva, and video-editing tools.
• Ability to communicate confidently over phone calls, email, messaging applications, and online meetings.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines.
• Familiarity with Zoom, Google Meet, Microsoft Teams, and online calendar management.
• Ability to work independently, take initiative, solve problems, and collaborate effectively in a remote environment.
• Professionalism, reliability, confidentiality, and a student-focused approach. Preferred Experience
• Experience in digital marketing, social media management, content creation, or customer service.
• Experience in education consultancy, student recruitment, university admissions, or international education services.
• Familiarity with international university application procedures and online application portals.
• Experience coordinating virtual meetings, webinars, or online consultations.

What We Offer
• Full-time remote work opportunity.
• Competitive salary based on qualifications and experience.
• Training and professional development.
• Opportunities to grow professionally in digital marketing, student recruitment, and international education. Interested candidates are encouraged to apply through LinkedIn. Shortlisted applicants may be invited to an online interview and a practical assessment of relevant skills.