Collaboration Client Partner

il y a 7 jours

Paris, France NTT DATA Temps plein

Job Description

Want to be a part of our team?

A Collaboration Client Partner is a quota-bearing sales persona and working with services teams to identify, develop, and close systems integration and Managed Service and outsourcing deals. As a client partner focused on manages services, it is key to become a services expert and be known as the client’s trusted managed services advisor.

The Collaboration Client Partner will apply consulting led sales skills and engage and close opportunities with decision-makers. They work directly with clients at a variety of levels as well as other internal sales expert teams such as Client Managers and pre-sales services-type architects and post the sale; the delivery teams that will manage the client’s outsourced solution. Deals often involve alignment on business outcome led multi-product/multi-vendor solutions with services.

They ‘champion’ the delivery teams’ understanding of the client’s solution requirements, and initiates improvement programs ensuring that the client remains committed to our solutions which leads to more sales opportunities.

Building and developing excellent stakeholder relationships with clients, fully understanding the client and the industry in which they operate will be a core focus of this role. The focus will remain on converting the client to a managed services client resulting in multi-year renewals; deals may involve a long sales cycle.

A substantial amount of time will be spent on client engagement and engaged selling, but also liaising with internal teams to make sure the client’s needs are attended to. They are also the initial escalation point in removing challenges to drive right outcomes for services opportunities to closure.
As a Client Partner, you will have the opportunity to partner with some of the biggest global organisations and helping them convert to new business models.

Working at NTT

Rôles et responsabilités clés :

• Trouver de nouveaux clients pour les offres de NTT qui seront sous votre responsabilités (Collaboration, Contact center et services managés)

• Développer des relations avec les partenaires (Cisco, Microsoft, Genesys)

• Collaborer avec les autres services de la société pour maximiser la satisfaction client

• Atteindre ou dépasser les objectifs commerciaux fixés par la direction

• Maintenir une connaissance approfondie des offres NTT France

• S'assurer que les données CRM (salesforce) sont à jour

• Avoir les connaissances juridiques nécessaires pour discuter de la passation de contrats avec le client et comprendre comment positionner les conditions comme un échange de valeur

Diplômes et certifications académiques :

• Un diplôme dans un domaine technique ou commercial est préférable mais pas essentiel

• Méthodologies de compétences en négociation

• Compétences en vente de solutions


Expérience requise :

• Vous devrez démontrer une grande expérience en matière de solutions et services managés dans les grands comptes . Il s’agit généralement de vendre des solutions et des services complexes aux dirigeants des grandes entreprises.

• Preuve de structuration de contrats importants et rentables sur plusieurs années

• Capacité à établir des relations solides avec les clients à tous les niveaux ; mais surtout la C-suite

• Expérience dans la gestion de l'ensemble du processus de vente, du processus de passation de contrats et des implications juridiques d'une transaction.

Skills Summary

Client Advisory, Collaboration Tools, Customer Experience (CX), Managed Service Providers, Sales Pursuits, Solutions Selling, Structuring Deals, Technology Services

Workplace type:

Hybrid Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

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