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Restaurant Operations Assistant
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Issy-les-Moulineaux, Île-de-France Accor Temps plein{"Responsibilities": "Key ResponsibilitiesSupervise daily restaurant operations, including restaurants, bars, and room service, if applicable.Assist with menu planning and maintain sanitation standards.Support servers and hosts on the floor during peak meal periods.Strive to continually improve guest and employee satisfaction.Determine training needs and...
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Assistant Restaurant Manager
Il y a 4 mois
Company Description
Why work with Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Job Description
Ensure correct grooming standards are followed at all times Responsible for the smooth operation of the outlet Follow up on all financials, LQA, Forbes and TrustYou targets Is aware of the daily, monthly and yearly financial targets Actively and actively contributes towards the achievement of financial targets All issues and negative guest feedback need to be properly reported on Glitch system Following up on opening and closing checklists Maintains the HACCP & FIFO standards as required by the regional governing body Handle financial procedures according to guidelines set by the finance department Responsible for linking all facets of service, cuisine and entertainment Assume the responsibility of daily operations Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor Assist daily briefings for all staff prior to commencement of shift Should be creative, confident and prepared to think outside of the box Following the personal development plan set by the direct supervisor Ensure the operational inventory is always accounted for and in immaculate condition Ensure the outlet is maintained at the highest levels Create opportunities for upselling products Develop the direct team to strive for excellence Inspires heartists to create a flow of new and ‘improved’ ideas Follow Hotel Evacuation Policy in case of an Emergency Ensure awareness and delivers the optimum levels of service and guest satisfaction Establish and maintain effective communication across all divisions Lead by example through a passionate, hands on approach Assist with collecting information for the monthly P&L review
Qualifications
2-3 years’ experience as a leader preferably in a fast paced luxury property Excellent knowledge in Food & Beverage including bar operations. Computer literacy an added advantage and previous use and mastery of point of sale system required Ability to focus attention on guest needs, remaining calm and courteous at all times Service focused personality with strong interpersonal and problem solving abilities Ability to work well under pressure in a fast paced environment Ability to work cohesively and collaboratively as part of a team
Additional Information
What is in it for you?
Employee benefit card offering discounted rates in Accor Hotels worldwide. Develop your talent through learning programs by Academy Accor. Opportunity to grow within your property and across the world Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Accor Sustainability.
How to apply
