Group, Conference and Events Sales Manager
il y a 4 semaines
Company Description
Job Description
Position Overview
The Groups, Conference and Events Sales Manager (GC&E Manager) is responsible for driving Groups & MICE sales and the delivery of a client focused service that results in the achievement of business revenue objectives.
This will be achieved through the provision of a well-organized and responsive booking service alongside proactive sales initiatives, the delivery of the product offer, the development of customer relationships and offering a personalized and tailored event management service.
The GC&E Manager will also manage the daily operation of Event Planning to achieve or exceed budget expectations. Monitors wages and expenses and makes ongoing adjustments as needed to achieve goals. Ensures accuracy of Forecast and Pace reports and works to provide excellent critiques for financial expenditure and departmental performance on a monthly basis
The GC&E Manager will assist the GM & SM to energise and drive the team with closing days, demand generation weeks and other sales initiatives. There will be a focus on driving standards across the team which includes but not limited to; BEOs quality, maintaining & evolving E-proposals/proposals, data tracking (promotions & cross sells) and financials - post masters (PM’s), deposits payments & schedules and monthly hotel credit meetings. They will provide excellent customer service during every element of the event or group enquiry process; taking the initial enquiry, negotiating rates, contracting and pre –event, during event and post event planning.
They will need to be dynamic and have good attention to detail coupled with strong selling, negotiation & organisational skills. Good communication skills are required to coordinate with relevant hotel departments as well as the customer to ensure a seamless and consistent high level of service throughout the sales & event cycle. They will recognise opportunities to maximize revenue through upselling, conversion, and drive repeat business .
Main responsibilities
Oversees the Event Planning function and related staff to ensure the planning and delivery of successful hotel events Develop a flexible sales strategy to reflect the achievement of hotel budget commitment and which responds to local market conditions Ensures products and or services provided by Event Planning meet or exceed guest expectations and builds customer loyalty through product and or service excellence Take a proactive sales approach and in line with strategy, adapt sales solutions to meet client needs and expectations Ensure online meeting partner websites are regularly updated and managed including photos, descriptions, and promotions Competitor analysis to be completed and recorded on a regular basis including: Promotions, pricing, availability, test calls and conference boards Ensure efficient management of enquiries, turn down and lost business to create future pipeline and repeat business Manages the daily operation of Event Planning to achieve or exceed budget expectations. Monitors wages and expenses and makes ongoing adjustments as needed to achieve goals. Ensures accuracy of Forecast and Pace reports and works to provide excellent critiques for financial expenditure and departmental performance on a monthly basis Manages the daily operation of Event Planning to achieve or exceed budget expectations. Monitors wages and expenses and makes ongoing adjustments as needed to achieve goals. Ensures accuracy of Forecast and Pace reports and works to provide excellent critiques for financial expenditure and departmental performance on a monthly basis Carry out local research of potential new local business. Maintain records and ensure appropriate follow up with your GM, RSM, and the Accor MICE sales team To develop relationships with local clients, direct bookers and agency bookers to ensure a strong base of new and regular repeat business and to ensure confidence in the hotel and booking process Accurately identify customer needs, draw up well presented and customised proposals in line with brand policies and standards of presentation Promote, manage, and host a regular program of client FAM trips and show rounds To be a key contact for the head office MICE sales team – ensuring enquiries and RFP’s received are replied to in a timely manner Ensure all deadlines are met for all annual MICE RFP requests. Involve GM / SM in all potential high volume requests to provide the best possible rates in the market place Pro-actively manage BOB against Budgeted target and identify need periods and undertake comprehensive program of sales activity to secure new and ad hoc business minimizing the impact of low activity periods To set monitor and review personnel objectives of your team Supervise the billing – Payment guarantees, Credit Policy and DepositsQualifications
Your experience and skills include:
Relevant sales experience is an asset
Ability to focus attention on guest needs, remaining calm and courteous at all times
Highly responsible & reliable
Excellent communication skills, both written and verbal required
Strong interpersonal and problem solving abilities
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
-
Precinct Conference
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand. Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being...
-
Events Coordinator
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinJob Description JOB FUNCTIONS: Planning May work with highly complex or high profile groups when financial impact will be significant. Assigns all events turned over to Event Planning team. Participate actively in the catering menu development process. Lead Conference & Event Management meetings (EO, daily coordination meeting, 10-day review, room...
-
MICE Sales Manager
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Job Description Based out of Cape Town or Johannesburg, with dual reporting to the Directors of Sales and Marketing of Pullman Hotel Cape Town City Centre and Safari Court Hotel Managed by Accor- Namibia(Mercure Hotel & Movenpick Hotel and Resort), the position is primarily responsible for proactively soliciting and handling MICE...
-
Sales & Events Executive Internship
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description The Pullman Brussels Centre Midi hotel has a privileged location on site of the Brussels South railway station. This stylish and cosmopolitan 4 star hotel offers 237 rooms with superior facilities and a design Convention Center. Why work for Accor? We are far more than a worldwide leader. We support you to grow and learn every day,...
-
Senior Sales Manager
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Job Description Main Duties and Responsibilities: Exceed room revenue targets through account development and maintenance, regular sales calls, entertainment and sales trips as and where appropriate. Support goals, objectives, and philosophies of Raffles Hotel Le Royal. Develop lead sources through prospecting, solicitation,...
-
Sales Manager
il y a 2 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Job Description Sales Manager Through your passion and motivation, you sell a memorable experience to guests who stay on your property. You are professional and knowledgeable about your property, and you build strong relationships and create bonds with your guests. What’s in it for you: Employee benefit card offering...
-
Buisness and Sales Operations Director
il y a 4 semaines
Issy-les-Moulineaux, France Microsoft Temps pleinThe Business Sales Operations Director oversees sales operations planning processes using qualitative and quantitative methods. Collaborates with stakeholders to align, refine, and improve sales operations planning and execution. Analyzes and interprets data to provide recommendations for addressing sales performance blockers in conjunction with Sales...
-
Catering Sales Executive
il y a 1 semaine
Issy-les-Moulineaux, France Accor Temps pleinJob Description To maintain and grow food & beverage sales from Novotel Kolkata Hotel & Residences’s existing client base. To develop an effective sales strategy to attract new & additional catering sales, in conjunction with the Venue’s sector sales team. To create and prepare banqueting proposals for potential customers, ensuring that all likely...
-
Marketing Manager
il y a 3 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining...
-
Cybersecurity Solutions Sales Manager
il y a 4 semaines
Issy-les-Moulineaux, France Microsoft Temps pleinOverview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around...
-
Meetings & Events Tools Project Manager (M/F)
il y a 3 jours
Issy-les-Moulineaux, France AccorHotels Temps pleinCompany Description "Leading the hospitality revolution", Accor is more than a hotel group. With luxury to economy, homestays to resorts, we are a holistic ecosystem of 40 brands in 110 countries, Talent and Solutions, ready to engage with the future’s endless possibilities. Accor has an offer to bring new life to the way you live, work, play and do...
-
Weddings & Events Coordinator (Saudi National)
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Our Vision, we make moments Mövenpick Hotels & Resorts (MH&R) is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider...
-
Sales Manager
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description This is a new kind of hospitality, grounded in the spirit of discovery, the fantasy of nightlife and the adventure of connection. Hyde is more than a brand, it’s a state of mind. HYDE HOTEL DUBAI Hyde Hotels, Resorts & Residences, part of the world-leading Accor group, is the first Hyde hotel outside of the United States, Hyde...
-
Food and Beverage Attendant
il y a 3 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Are you a passionate and enthusiastic restaurant superstar ready to taken on a new challenge? We have an exciting opportunity for a Food & Beverage Attendant to join our Team! Situated on the edge of Hyde Park and backing onto Oxford Street, come #workyourway with us on the doorstep of Sydney's coolest and quirkiest locations....
-
Manager Campaigns and Policy, France, Belgium and the Netherlands
il y a 4 semaines
Issy-les-Moulineaux, France The International Air Transport Association Temps pleinEmployment Type: Permanent Contract Duration: About the team you are joining Reporting to theArea Manager, France, Belgium, Netherlands & Southern Europe, the incumbentwill liaise with member airlines and other relevant industry and governmentstakeholders across the area to maximize the value of their membership inIATA and implementing IATA...
-
Revenue Manager Pullman Cap Town
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description "Why work for Accor? Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Position Scope : As a Revenue Manager of the Pullman Cap town hotel you are responsible to achieve the optimal mix of rooms and conference sales revenues to achieve budget RevPAR targets. Responsibilities : ...
-
Multi Property Revenue Manager
il y a 4 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Exciting opportunity to join a progressive team. Portfolio of six hotels, The Harlow Hotel by Accor and Five Mercure hotels, located in Birmingham, Nottingham, Cardiff, Bedford, and Telford, underwent an extensive refurbishment including bedrooms, meeting and events Spaces, public areas, bars and restaurants. Collectively the...
-
Talent and Culture Manager
il y a 3 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description You are a team builder and support all leaders and colleagues within the hotel under your responsibility, ensuring company policies, and standards are followed, colleague engagement is high and financial goals are met. You will plan,...
-
Banquet Supervisor
il y a 2 semaines
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Pullman & Mercure King George Square is a large vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travellers. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms. The...
-
Event & Internal Communication Manager
il y a 3 semaines
Issy-les-Moulineaux, France AccorCorpo Temps pleinDescription du posteAu sein de la direction de la communication, vous intégrerez l'équipe Event & Internal Comms. Vous contribuerez à l'engagement des collaborateurs en proposant des formats novateurs d’événement et de communications mais également à l’organisation des évènements corporate qui célèbrent les succès et les moments clés du...
