Operations Supervisor
Il y a 7 mois
About Us
GuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we’re growing fast. Launched in 2016, with over 3.3 million guest nights sold, generating over $170 million in Gross Booking Value and managing a portfolio worth over $1 billion, GuestReady is a company on the rise.
At GuestReady, our purpose is to revolutionise the short-term rental industry through innovative technology and a commitment to hospitality. We empower landlords to turn their investments into profitable sources of income by streamlining the rental process from start to finish. From creating listings across multiple platforms to managing guest communications, housekeeping, key exchange, and price optimisation, our team of experts handle every aspect of the rental experience, freeing landlords from the hassle and stress of property management. Our mission is to bring the tradition of hospitality to the short-term rental market and provide peace of mind for our valued clients.
Dans un contexte de forte croissance, nous recherchons un(e) Operations Supervisor afin d'accompagner le développement opérationnel de l'entreprise.
Descriptif des missions :
Gestion opérationnelle : Vous serez responsable de la coordination et de la gestion des opérations quotidiennes de l'entreprise. Cela comprend la supervision des équipes sur le terrain, la planification des tâches, la gestion des réservations, la coordination des check-in et check-out, et la résolution des problèmes opérationnels.
Amélioration des processus : Vous travaillerez en étroite collaboration avec les équipes internes pour identifier les opportunités d'amélioration des processus et de l'efficacité opérationnelle. Vous participerez à la mise en place de nouvelles procédures, de nouveaux outils et de stratégies visant à optimiser les opérations et à garantir la satisfaction des clients.
Gestion de la qualité : Vous serez responsable de la mise en place et du suivi des normes de qualité pour assurer un service de haute qualité aux clients. Cela inclut la supervision du nettoyage des hébergements, l'inspection de la conformité aux normes de propreté, et la résolution des problèmes de qualité signalés par les clients.
Gestion des équipes : En collaboration avec le Directeur des Opérations France, vous recherchez à restructurer les équipes opérationnelles afin d'optimiser l'ensemble des process et trouver la structure la plus optimale à notre business
Relations clients : Vous travaillerez en étroite collaboration avec l'équipe du service client pour gérer les demandes et les problèmes des clients, en veillant à ce qu'ils reçoivent une assistance rapide et de qualité.
Reporting et analyse : Vous préparerez des rapports réguliers sur les performances opérationnelles, les indicateurs clés de performance et les tendances du marché. Vous utiliserez ces données pour analyser les résultats, identifier les problèmes potentiels et proposer des solutions d'amélioration.
Profil recherché :
Diplômé d'un Bac +2/+3, vous disposez d'une expérience préalable en Opérations
Un appétence pour les environnements dynamiques avec une dimension opérationnelle importante,
Une personne organisée et capable de gérer son temps efficacement,
Un esprit entrepreneur et capable d'apprendre vite,
Communication claire et précise même sur des sujets techniques et complexes,
Dynamique avec une personnalité extravertie et une attitude proactive,
La maîtrise du français est indispensable et un niveau C1 en anglais est nécessaire.
Avantages :
Frais de transport + tickets restaurant
Une start-up présente à l’international en forte croissance
Des séminaires de folies avec toutes les équipes internationales
We encourage you to apply even if you are missing a skill or two Don’t undervalue yourself and miss out on an incredible opportunity even though you are a 70% fit- a lot of things can be learned through experience, and skills can be transferable. Let’s work together to fill the gaps
Diversity and Inclusion
GuestReady is proud to be an equal opportunity employer, and we are committed to providing an environment of mutual respect and inclusion to our teams all over the world. We are proud to say we have a diverse team spread globally and value the unique talents of all our people, with different personal experiences and points of view. We do not accept any discrimination on the basis of race, colour, gender, religion, sexual orientation, disability, age, culture, and warmly welcome applications from members of underrepresented groups.
-
Operations Supervisor
Il y a 6 mois
Paris, France GuestReady Temps plein**About Us**: GuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we're growing fast. Launched in 2016, with over 3.3 million guest nights...
-
Stock Supervisor
Il y a 7 mois
Paris, France Suitsupply Temps plein**As a **Stock Supervisor, you will work in partnership with the leadership team to ensure optimal preparedness for the customer experience. You will be responsible for receiving deliveries, organizing stock and identifying areas of opportunity for the store operations and allocation teams. As a Stock Supervisor, you have a close attention to detail, are...
-
Mechanical Supervisor
Il y a 6 mois
Paris, France Assala Energy Temps plein**Job Title**:Mechanical Supervisor **Type of role**: Rotational, 28/28 **Location**:Gabon**, **Site (TBC) Assala Energy is a young and dynamic Oil and Gas Exploration and Production company with an exciting operated asset base in Gabon, firm core values and a keen sense of responsibility to our employees and stakeholders. We are now looking to enlarge...
-
Supervisor - Airport Operations
Il y a 3 mois
Paris, France United Airlines Temps plein**Description**: There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of...
-
Mail Room Supervisor
Il y a 3 mois
Paris, France U.S. Embassy & Consulates in France Temps plein**Duties**: Under the supervision of Diplomatic Technology Infrastructure Chief (DT/I Chief), manages all Mission France unclassified pouch and diplomatic mail operations with an annual average of overseeing the logistics for over 50,000 Kilos of Diplomatic Post Office, Unclassified pouch, and local mail. The Mailroom Supervisor services a large composition...
-
Restaurant Supervisor Luxury Cruise
Il y a 3 mois
Paris, France Barcelona Chef Recruitment Temps plein**Job Title: Restaurant Supervisor** **Location**: Onboard Luxury Cruise Ship **Employment Type**:Contract (6 months on, 2 months off) **Salary**: $3,450 USD tax-free (paid only for working months) **Application Deadline**: Urgent hiring - Start as soon as possible! Are you ready to embark on an extraordinary journey in the hospitality industry? Join us...
-
Field Supervisor
Il y a 6 mois
Paris, France LBL Travel Retail Temps plein**Descriptif**: Bras droit opérationnel de l’Area Sales Manager, le/la field supervisor assure des visites terrain chaque semaine afin de s’assurer du bon développement de la marque et d’apporter les actions correctives nécessaires. Véritable représentant(e) de la marque sur le terrain et interlocuteur privilégié de tous les partenaires...
-
Floor Supervisor
Il y a 7 mois
Paris, France HSH Group Temps pleinPerfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world’s most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites. Working alongside a high profile and prestigious team, The Peninsula Paris is seeking a Floor...
-
Floor Supervisor
Il y a 6 mois
Paris, France HSH Group Temps pleinPerfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world’s most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites. Working alongside a high profile and prestigious team, The Peninsula Paris is seeking a Floor Supervisor...
-
Rigging Supervisor
Il y a 6 mois
Paris, France Mercury Engineering Temps plein**Organisational Environment**: Mercury is the European leader in construction solutions. We build and manage complex engineering & construction projects for the world’s leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities and businesses, giving them the power to achieve incredible...
-
Cargo Supervisor H/F
Il y a 6 mois
Paris, France Perenco Temps plein- We are looking for a Cargo supervisor, on a rotating schedule (5 weeks ON in Central Africa - 5 weeks OFF). Mission: - In charge of maintenance of deck and cargo associated equipments, including structure - Loading and offloading program under OTS supervision - In charge of order request and follow up for deck and cargo system - In charge of...
-
Operations Manager
il y a 1 mois
Paris, France Capago International Temps plein**| **WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in **French, English and Arabic**, written and spoken - mandatory ; - You will be based in **Alger - Algeria **; - We are offering a **local & permanent contract** ; - This is a** full time **position. **| **WHO ARE WE** We currently operate in 10 countries, and welcome more than 250,000 visa...
-
Operations Manager
il y a 1 mois
Paris, France Capago International Temps plein**| **WHAT TO KNOW BEFORE APPLYING** - You have to be fluent in **French, English and Arabic**, written and spoken - mandatory ; - You will be based in **Oran**: - Algeria **; - We are offering a **local & permanent contract** ; - This is a** full time **position. **| **WHO ARE WE** We currently operate in 10 countries, and welcome more than 250,000 visa...
-
Front Desk Supervisor
Il y a 6 mois
Paris, France The Social Hub Temps pleinCome join the future of hospitality and be the new Community Supervisor of our Toulouse location! **Your Mission, Should You Choose To Accept**: As our Community Supervisor, you'll make sure that each guest is having the best possible TSH-experience. Together with the Front of House Manager, Hotel Manager and the team of community hosts, you'll be...
-
Start-up Supervisor
il y a 3 semaines
Paris, France Menzies Aviation Temps plein**Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents. But at the heart of our business is our people. **Role Purpose** As...
-
Fund Operations Supervisor
Il y a 7 mois
Paris, France Tikehau Capital Temps plein**MISSIONS**: - [FR] _ Monitoring de la performance: - Contribution à la modélisation de la performance des fonds et monitoring des budgets ; - Calcul et contrôle des NAV en relation avec les prestataires ; - Contribution aux reportings investisseurs ; Transactions: - Coordination de la création de nouveaux fonds ; - Participation à l’exécution...
-
Fund Operations Supervisor
Il y a 7 mois
Paris, France Tikehau Capital Temps plein**MISSIONS**: - [FR]_ Monitoring de la performance: - Contribution à la modélisation de la performance des fonds et monitoring des budgets ; - Calcul et contrôle des NAV en relation avec les prestataires ; - Contribution aux reportings investisseurs ; Transactions: - Coordination de la création de nouveaux fonds ; - Participation à l’exécution...
-
Engine room supervisor H/F
Il y a 7 mois
Paris, France Perenco Temps plein- We are looking for an Engine room supervisor (FSO), on a rotational schedule (5 weeks ON in Central Africa - 5 weeks OFF). Mission : - In charge of maintenance of deck and cargo associated equipments, including structure - Loading and offloading program under Offshore Terminal Superintendant supervision - In charge of order request and follow up for...
-
Area Parts Supervisors France- Paris Saint Ouen
Il y a 6 mois
Paris, France Tesla Temps pleinWhat to Expect - Our Parts team plays a critical role in the service operations, offering fundamental support to both Technicians and customers. Together they constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy. - Parts Supervisors are the front-line leaders of our...
-
Engineering Supervisor
Il y a 6 mois
Paris, France HSH Group Temps pleinPerfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world’s most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites. Working alongside a high profile and prestigious team, The Peninsula Paris is seeking a Engineering...