senior customer training manager

Who are we?A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to...

Are you a good match? You have significant experience within a luxury retail, hospitality, or premium services in a dynamic and international environment. You have a solid understanding of Retail culture. You are able to produce high-quality creative content and present it with impact. Solid in project management, you drive your initiatives from end to end...

Are you a good match? You have significant experience within a luxury retail, hospitality, or premium services in a dynamic and international environment. You have a solid understanding of Retail culture. You are able to produce high-quality creative content and present it with impact. Solid in project management, you drive your initiatives from end to end...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Journey Manager based in France. We are looking for a Senior Customer Journey Manager to own and transform the end-to-end customer journey across a fast-growing global organization. In this highly autonomous role,...

By JOINing our team, you’ll be managed by Clara, our Team Lead and work alongside Célia & Ariane (our CSMs) and Mathilde & Khuyen (our Account Managers). Our team is in charge of the day-to-day customer relationship. Our role is essential within the company. We co-ordinate the different departments to make sure all efforts are focused on improving the...

Mercateam is the platform manufacturers use to digitalize their industrial know-how (skills, certifications, training, workforce planning) and turn it into measurable operational performance on the shop floor. Every month, top industrial sites go live with us. At Mercateam, the Customer Success Manager owns the account from the day the contract is signed...

Requirements We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office) Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA...

Select how often (in days) to receive an alert: Senior Customer Success Manager Job Category: Customer Success Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self- service BI, data science, hybrid/multi-cloud data integration, and...

About Youtrust Youtrust is a European Digital Trust provider, fully compliant with eIDAS and the highest European standards. Our four modules - electronic signatures, identity and document verification, and e-seals - can be used independently or combined within sector-specific workflows, ensuring simple, secure and legally compliant processes for SMEs and...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking...

Overview Manage a portfolio of strategic enterprise clients, driving retention and expansion through strategic consulting and proactive engagement to reduce churn and maximize value. Build and maintain strong, trust-based relationships with key account clients, guiding them through onboarding, solution adoption, and long-term growth initiatives. Drive...

About Dust Work is being rewritten, and the people holding the pen are the ones who actually run it. With enterprise-grade governance, flexible model choice, and a collaborative interface for humans and agents to work together, Dust empowers AI Operators at the world’s fastest-moving companies to rewire how work gets done. With 70%+ weekly active users,...

Van Cleef & Arpels in Paris is seeking a senior Training professional to develop and deploy training programs for Sales Associates, aiming for service excellence aligned with the Maison's Retail strategy.You will design end-to-end programs—from needs assessment to artistic direction—to upskill boutique teams on all retail competencies, while coordinating...

Why voize? Because we're more than just a job! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital...

Shine is the financial copilot for entrepreneurs and small business owners.Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll,...

Aggreko vous invite à rejoindre son équipe en tant que Customer Support Manager, basé à Saint-Michel-sur-Orge, pour diriger et transformer le service client. Vous piloterez un centre relationnel et développerez une culture d’excellence, tout en garantissant la qualité du parcours client et la gestion des litiges.Vous reporterez sur des indicateurs...

Pourquoi ce poste est clé chez Upply ? Upply est une startup tech spécialisée dans le transport et la supply chain, qui place la Data et l’Intelligence Artificielle au cœur de ses solutions. Notre ambition : aider les professionnels du transport à mieux comprendre leur marché, piloter leur performance et prendre de meilleures décisions grâce à la...

OverviewResponsibilities for this role include managing an existing client portfolio, ensuring satisfaction and retention, guiding clients to adopt features to maximize operational performance and identify growth opportunities, and identifying upsell and cross-sell opportunities in collaboration with Account Managers. The role serves as the primary point of...

Youtrust is seeking a Customer Support Senior Manager to define the vision for Support and evolve its outsourced operating model in line with the Customer Experience strategy. They are responsible for overall performance and the quality of the customer experience, translating ambition into a scalable model with high service standards.They lead Support...

Expert de la relation client, vous serez responsable d’accompagner un portefeuille de clients B2B grands comptes, et, en tant qu’interlocuteur privilégié, vous établirez des relations de confiance avec les parties prenantes pour maximiser leur usage et la valeur tirée de leur solution d’échange de données. Vous pilotez le parcours client...