Emplois actuels liés à Sales Specialist, Contact Center AI, Google Cloud - Paris - Google
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Sales Specialist, Contact Center Ai, Google Cloud
Il y a 2 mois
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Contact Center Solution Specialist, Google Cloud
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Ai Sales Specialist Iii, Google Cloud
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Security Sales Specialist, Google Cloud
il y a 3 semaines
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Renewals Specialist, Workspace, Google Cloud
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Renewals Specialist, Workspace, Google Cloud
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Engagement Manager, Public Sector, Google Cloud
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Engagement Manager, Public Sector, Google Cloud
il y a 2 semaines
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Contract Manager, Google Cloud France
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Customer Engineer, Security, Google Cloud
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Customer Engineer, Database Migration, Google Cloud
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Business Intelligence Sales Specialist
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Senior Customer Engineer, Security, Google Cloud
Il y a 7 mois
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Customer Success Leader, Workspace, Google Cloud
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Strategic Channel Manager, Security, Google Cloud
Il y a 7 mois
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Technical Solutions Engineer Platform, Google Cloud
Il y a 7 mois
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Sales Specialist, Contact Center AI, Google Cloud
il y a 1 mois
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in a sales role in the enterprise software, cloud, or AI space.
- Experience identifying Contact Center as a Service (CCaaS) use cases to solve customer challenges or promoting Customer Experience (CX) technology to clients.
- Ability to communicate in English and French fluently to support client relationship management in this region.
- Experience working with cross-functional teams, including Product, Field Sales, Customer Engineering, Solution Architects to build business cases for transformation and accompanying plans for implementation.
- Experience working with and managing implementation partners in complex implementation projects, including global system integrators and packaged software vendors.
- Experience selling contact center, Generative AI and AI solutions.
- Understanding of regional, local, and industry data privacy and security rules and regulations.
- Build and maintain executive customer relationships as the Contact Center AI (CCAI) Subject Matter Expert, manage complex business cycles, identify suitable use cases for Google Cloud solutions, and influence the long-term strategic direction of the customers.
- Manage objectives and key results to deliver strategic business and growth goals while accurately forecasting and reporting the state of the business for your assigned territory.
- Work with Google customer and cross-functional teams (e.g., Customer Engineering, Marketing, Customer Success, Product, Engineering, and Channels) to develop go-to-market strategies, develop and drive pipeline, represent customer, and provide excellent prospect and customer experience.
- Assist customers in identifying CCAI (Contact Center AI) and AI/GenAI use cases suitable for Google Cloud AI products and solutions. Articulate key solution differentiators and the measurable business impact.
