Customer Ambassador

il y a 1 mois


Paris Francia, France taingual Temps plein

Are you motivated to turn your love for fashion into your career? Do you follow the new trends in the fashion industry closely? And are you also a bilingual speaker with fluency in Italian and English? Then we want to speak to you

The role

We are recruiting for a Bilingual Customer Ambassador to support clients of luxury brands. You will be based in Paris and will work in a hybrid format with working some days during the week from home and some days from the office - after the initial training. This is a versatile role where you assist your clients via phone, email, live chat and Social Media in regards to pre-sales enquiries (advising on products, availability and pricing) as well as post-sales enquiries (deliveries, exchanges and refunds). You will assist clients with placing orders by phone or assist clients with their web orders. Besides this, you will also participate in marketing campaigns by conduct outbound calls to your regular customers to ensure they are aware of
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